Developing Knowledge-Based Citizen Participation Platform to Support Smart City Decision Making: The Smarticipate Case Study

• Published in: Information (Basel) Vol. 8; no. 2; p. 47
• Main Authors: Khan, Zaheer, Dambruch, Jens, Peters-Anders, Jan, Sackl, Andreas, Strasser, Anton, Fröhlich, Peter, Templer, Simon, Soomro, Kamran
• Format: Journal Article
• Language: English
• Published: Basel MDPI AG 21.04.2017
• Subjects: automated feedback; Automation; Citizen participation; Communications systems; Decision making; domain vocabulary and rule languages; Feasibility; Feedback; Innovations; Knowledge bases (artificial intelligence); knowledge generation; planning proposals; Proposals; Public participation; Smart cities; Three dimensional models; Tree planting; Urban planning; Urban regeneration
• ISSN: 2078-2489; 2078-2489
• DOI: 10.3390/info8020047

Citizen participation for social innovation and co-creating urban regeneration proposals can be greatly facilitated by innovative IT systems. Such systems can use Open Government Data, visualise urban proposals in 3D models and provide automated feedback on the feasibility of the proposals. Using such a system as a communication platform between citizens and city administrations provides an integrated top-down and bottom-up urban planning and decision-making approach to smart cities. However, generating automated feedback on citizens’ proposals requires modelling domain-specific knowledge i.e., vocabulary and rules, which can be applied on spatial and temporal 3D models. This paper presents the European Commission funded H2020 smarticipate project that aims to achieve the above challenge by applying it on three smart cities: Hamburg, Rome and RBKC-London. Whilst the proposed system architecture indicates various innovative features, a proof of concept of the automated feedback feature for the Hamburg use case ‘planting trees’ is demonstrated. Early results and lessons learned show that it is feasible to provide automated feedback on citizen-initiated proposals on specific topics. However, it is not straightforward to generalise this feature to cover more complex concepts and conditions which require specifying comprehensive domain languages, rules and appropriate tools to process them. This paper also highlights the strengths of the smarticipate platform, discusses challenges to realise its different features and suggests potential solutions.