Smart conversational agents for the detection of neuropsychiatric disorders: A systematic review

• Published in: Journal of biomedical informatics Vol. 113; p. 103632
• Main Authors: Pacheco-Lorenzo, Moisés R., Valladares-Rodríguez, Sonia M., Anido-Rifón, Luis E., Fernández-Iglesias, Manuel J.
• Format: Journal Article
• Language: English
• Published: United States Elsevier Inc 01.01.2021
• Subjects: Conversational agent; Dementia; Depression; Detection; Diagnosis; Mental disorder; Virtual assistant; Conversational agent; Virtual assistant; Mental disorder; Depression; Diagnosis; Detection; Dementia
• ISSN: 1532-0464; 1532-0480
• DOI: 10.1016/j.jbi.2020.103632

To determine whether smart conversational agents can be used for detection of neuropsychiatric disorders. Therefore, we reviewed the technologies used, targeted mental disorders and validation procedures of relevant proposals in this field. We searched Scopus, PubMed, Pro-Quest, IEEE Xplore, Web of Science, CINAHL and the Cochrane Library using a predefined search strategy. Studies were included if they focused on neuropsychiatric disorders and involved conversational data for detection and diagnosis. They were assessed for eligibility by independent reviewers and ultimately included if a consensus was reached about their relevance. 2356 references were initially retrieved. Eventually, 17 articles – referring 9 smart conversational agents – met the inclusion criteria. Out of the selected studies, 7 are targeted at neurocognitive disorders, 7 at depression and 3 at other conditions. They apply diverse technological solutions and analysis techniques (82.4% use Artificial Intelligence), and they usually rely on gold standard tests for criterion validity assessment. Acceptability, reliability and other aspects of validity were rarely addressed. The use of smart conversational agents for the detection of neuropsychiatric disorders is an emerging and promising field of research, with a broad coverage of mental disorders and extended use of AI. However, the few published studies did not undergo robust psychometric validation processes. Future research in this field would benefit from more rigorous validation mechanisms and standardized software and hardware platforms. [Display omitted] •Smart conversational agents can potentially detect neuropsychiatric diseases.•The scientific literature was reviewed using the PRISMA methodology.•The coverage of mental disorders is broad, and the use of AI is widespread.•Emerging and promising field, with lack of robust psychometric validation.