Network management and value creation in strategic networks: evidence from Brazil

• Published in: Measuring business excellence Vol. 27; no. 3; pp. 364 - 378
• Main Authors: Azevedo, Ana Cláudia, Boaventura, João Maurício Gama, Wegner, Douglas, Giglio, Ernesto Michelangelo, Boari, Cristina
• Format: Journal Article
• Language: English
• Published: Bradford Emerald Publishing Limited 09.08.2023; Emerald Group Publishing Limited
• Subjects: Case studies; Collaboration; Hypotheses; Influence; Value creation; Value creation; Network management; Mediators; Strategic networks
• ISSN: 1368-3047; 1758-8057; 1368-3047
• DOI: 10.1108/MBE-05-2022-0064

Purpose Few studies have analysed how to actively manage strategic networks (SNs) to achieve individual and collective goals and create value. This paper aims to examine the influence of network management on the value created by SNs and the mediation role of resources and relationship quality. Design/methodology/approach The authors distributed a survey to 126 companies linked to SNs in the Brazilian information and communication technology sector. This study tested the hypothesized relationships using partial least squares structural equation modelling. Findings This study found that network management directly influences value creation. Furthermore, the exchange and combination of resources mediate the relationship between the two constructs. Surprisingly, the quality of the relationships does not mediate the relationship between management and the value created. However, it positively impacts the exchange and combination of complementary resources. Originality/value This study provides a new interpretation of the determinants of value creation in SNs. The results contribute to the theory by demonstrating that the relationship between network management and value creation is strengthened when the exchange and combination of resources between network participants occur. In turn, these are positively influenced by the quality of relationships established in the network, thus providing a new interpretation of the determinants of value creation in SNs.