A consumer satisfaction measure for parent-child treatments and its relation to measures of child behavior change

The Therapy Attitude Inventory (TAI), a brief consumer satisfaction measure of parent training, parent-child treatments, and family therapy, was psychometrically evaluated. Participants were 62 mothers of clinic-referred children who met diagnostic criteria for a disruptive behavior disorder and par...

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Bibliographic Details
Published inBehavior therapy Vol. 30; no. 1; pp. 17 - 30
Main Authors Brestan, Elizabeth V., Jacobs, Jenifer R., Rayfield, Arista D., Eyberg, Sheila M.
Format Journal Article
LanguageEnglish
Published Amsterdam Elsevier Ltd 1999
Elsevier
Academic Press
Subjects
Behavior
Biological and medical sciences
Children & youth
Customer satisfaction
Family counseling
Medical sciences
Psychological tests
Psychology. Psychoanalysis. Psychiatry
Psychometrics. Diagnostic aid systems
Psychopathology. Psychiatry
Techniques and methods
Human
Test validation
Treatment
Attitude
Evaluation scale
Social interaction
Convergent validity
Family psychotherapy
Satisfaction
Psychometrics
Parent child relation
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Summary:The Therapy Attitude Inventory (TAI), a brief consumer satisfaction measure of parent training, parent-child treatments, and family therapy, was psychometrically evaluated. Participants were 62 mothers of clinic-referred children who met diagnostic criteria for a disruptive behavior disorder and participated in parent-child interaction therapy. Cronbach's alpha for the TAI was excellent (.91) and the stability coefficient across a 4-month period was also high (.85). External validity was demonstrated by moderate correlations (.36 to .49) between TAI scores (total and factor) and changes during treatment measured by pre- to posttreatment difference scores on the Eyberg Child Behavior Inventory and on behavioral observations of compliance. Satisfaction with process was related to changes in parent behavior ratings, and satisfaction with outcome was related to changes in observed compliance. Correlations between TAI scores and behavior problem severity after treatment were not significant. Results suggest that parent satisfaction ratings on the TAI are more closely linked to symptom changes during treatment than to the absolute level of child behavior problems after treatment, and they support the psychometric strength of the TAI.
ISSN:0005-7894
1878-1888
DOI:10.1016/S0005-7894(99)80043-4