THE EFFECT OF INVESTMENT IN INTERORGANIZATIONAL INFORMATION TECHNOLOGY IN A RETAIL SUPPLY CHAIN

The primary purpose of this research was to investigate the effect of investment in information technology in a supply chain. The results of that investigation are presented by focusing on an empirically tested supply chain relationship model containing both behavioral and operational constructs. Th...

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Bibliographic Details
Published inJournal of business logistics Vol. 24; no. 2; pp. 155 - 175
Main Authors Kent, John L., Mentzer, John T.
Format Journal Article
LanguageEnglish
Published Oxford, UK Blackwell Publishing Ltd 01.09.2003
Subjects
Capital investments
Communication channels
Communication theory
Decision making
Distribution channels
Effects
Efficiency
Electronic data interchange
Global positioning systems
GPS
Hypotheses
Information Technology
Inventory
Investments
Logistics
Marketing
Retail stores
Retailing industry
Social norms
Structural Equation Modeling
Studies
Suppliers
Supply Chain
Supply chain management
Supply chains
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Summary:The primary purpose of this research was to investigate the effect of investment in information technology in a supply chain. The results of that investigation are presented by focusing on an empirically tested supply chain relationship model containing both behavioral and operational constructs. The four behavioral constructs represented in the model are relationship trust, relationship commitment, relationship dependence, and long‐term relationship orientation. The four operational constructs represented in the model are retailer investment in interorganizational information technology, perceived supplier investment in interorganizational information technology, logistics efficiency, and logistics effectiveness. Among other findings, the results of the investigation found that perceived supplier investment in interorganizational information technology has a significant and positive effect on logistics efficiency.
Bibliography:ark:/67375/WNG-KRF0D0W2-T
ArticleID:JBL50
istex:44D66D4E56A13EB79B88AC734A7F4A5F3B18BFC8
is an Associate Professor of Logistics and Transportation in the Department of Marketing at Southwest Missouri State University. His articles have appeared in the
is the Harry J. and Vivienne R. Bruce Excellence Chair of Business in the Department of Marketing, Logistics and Transportation at the University of Tennessee. He has published five books and more than 140 articles and papers in the
Journal of Business Logistics, Transportation Journal, International Journal of Physical Distribution and Logistics Management
John T. (Tom) Mentzer
and other journals. He received his Ph.D. in Logistics and Transportation from the University of Tennessee in 1997 and has over ten years industry work experience.
Journal of Business Logistics, Journal of Marketing, Journal of Business Research, International Journal of Physical Distribution and Logistics Management, Transportation and Logistics Review, Transportation Journal, Journal of the Academy of Marketing Science, Industrial Marketing Management, Research in Marketing, Business Horizons
and other journals.
John L. Kent
ISSN:0735-3766
2158-1592
DOI:10.1002/j.2158-1592.2003.tb00050.x