Response rate, speed, and completeness: a comparison of Internet-based and mail surveys

• Published in: Behavior research methods, instruments, & computers Vol. 34; no. 1; pp. 46 - 49
• Main Authors: Truell, Allen D, Bartlett, 2nd, James E, Alexander, Melody W
• Format: Journal Article
• Language: English
• Published: United States 01.02.2002
• Subjects: Data Collection - methods; Data Interpretation, Statistical; Humans; Internet; Postal Service; Research Design; Time Factors

Because of their speed and accessibility, the use of on-line research tools has grown considerably in recent years. The present study compared two ways of delivering surveys: Internet-based and mail delivery methods. Although Internet-based and mail surveys achieved a similar response rate, Internet...