Crisis management in higher education What have we learned from Virginia tech?

Crisis management is a relatively new research territory in the field of human resource development (HRD). With the increasing number of crisis events occurring in higher education institutions in recent years, crisis management has increasingly attracted research attention. This article focuses on...

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Bibliographic Details
Published inAdvances in developing human resources Vol. 12; no. 5; pp. 552 - 572
Main Authors Wang, Jia, Hutchins, Holly M
Format Journal Article
LanguageEnglish
Published Los Angeles, CA SAGE Publications 01.10.2010
SAGE PUBLICATIONS, INC
Subjects
Higher education
Hochschule
Human resource management
Krisenmanagement
Management of change
Management of crises
Management theory
Organisationswandel
Personalentwicklung
Shootings
Studies
United States > US
higher education
crisis management
change management
case study
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Summary:Crisis management is a relatively new research territory in the field of human resource development (HRD). With the increasing number of crisis events occurring in higher education institutions in recent years, crisis management has increasingly attracted research attention. This article focuses on the shootings that occurred on the campus of Virginia Polytechnic Institute and State University (US) in 2007. By adopting the single case study as research methodology and Mitroff’s crisis management model as the conceptual and analytical framework, the authors examine one higher education institution’s real-life experience with crisis events and the resultant change management. The authors highlight implications this crisis experience has for HRD practice, specific to educational institutions and business organizations that may experience crises of the same/similar nature.
ISSN:1523-4223
1552-3055
DOI:10.1177/1523422310394433