Raising Risk Awareness on the Adoption of Web 2.0 Technologies in Decision Making Processes

In the recent past, the so-called “Web 2.0” became a powerful tool for decision making processes. Politicians and managers, seeking to improve participation, embraced this technology as if it simply were a new, enhanced version of theWorldWideWeb, better suited to retrieve information, opinions and...

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Bibliographic Details
Published inFuture internet Vol. 4; no. 3; pp. 700 - 718
Main Authors Prandini, Marco, Ramilli, Marco
Format Journal Article
LanguageEnglish
Published Basel MDPI AG 01.09.2012
Subjects
Architecture
Decision making
Decision theory
e-government
Electronic government
Internet
Modernization
Open data
Participation
Politics
security
Semantic web
Semantics
Software
Studies
Technology
User behavior
Web 2.0
World Wide Web
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Summary:In the recent past, the so-called “Web 2.0” became a powerful tool for decision making processes. Politicians and managers, seeking to improve participation, embraced this technology as if it simply were a new, enhanced version of theWorldWideWeb, better suited to retrieve information, opinions and feedbacks from the general public on subjects like laws, acts and policies. This approach was often naive, neglecting the less-obvious aspects of the technology, and thus bringing on significant security problems. This paper shows how, in the end, the result could easily be the opposite of what was desired. Malicious attackers, in fact, could quite easily exploit the vulnerabilities in these systems to hijack the process and lead to wrong decisions, also causing the public to lose trust in the systems themselves.
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ISSN:1999-5903
1999-5903
DOI:10.3390/fi4030700