The role of task-technology fit as users’ motivation to continue information system use

In this study, we extend and combine the post-acceptance model (PAM), proposed by Bhattacherjee [Bhattacherjee, A. (2001). Understanding information systems continuance: An expectation–confirmation model. MIS Quarterly, 25(3), 351–370], with aspects of Goodhue and Thomson’s theory of task-technology...

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Published inComputers in human behavior Vol. 25; no. 3; pp. 778 - 784
Main Authors Larsen, Tor J., Sørebø, Anne M., Sørebø, Øystein
Format Journal Article
LanguageEnglish
Published Kidlington Elsevier Ltd 01.05.2009
Elsevier
Subjects
Acceptance
Applied psychology
Biological and medical sciences
Continuance
Fundamental and applied biological sciences. Psychology
IS use
Miscellaneous
Post-acceptance model
Psychology. Psychoanalysis. Psychiatry
Psychology. Psychophysiology
Task-technology fit theory
User satisfaction
Utilization
Post-acceptance model
IS use
Acceptance
User satisfaction
Utilization
Continuance
Task-technology fit theory
Human
Information system
Theory
Satisfaction
Information use
Motivation
Computer
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Summary:In this study, we extend and combine the post-acceptance model (PAM), proposed by Bhattacherjee [Bhattacherjee, A. (2001). Understanding information systems continuance: An expectation–confirmation model. MIS Quarterly, 25(3), 351–370], with aspects of Goodhue and Thomson’s theory of task-technology fit (TTF). The original PAM emphasizes cognitive beliefs and user feelings as factors that may influence a person’s intention to continue to use an information system (IS). The variables added from TTF are task-technology fit and utilization. The sample consists of data that measure use and use-related aspects of an e-learning tool among university college teachers. Using structural equation modeling, results indicate that variables from TTF as well as variables from PAM explain users’ IS continuance intention. As a result of these findings, we propose the existence of two different and autonomous paths from the independent variables to the dependent variable of IS continuance intention. These two paths are: a work system-centric path through utilization of the information system, and an IT-centric path through user satisfaction.
Bibliography:ObjectType-Article-2
SourceType-Scholarly Journals-1
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ISSN:0747-5632
1873-7692
DOI:10.1016/j.chb.2009.02.006