Did you learn something useful today? An analysis of how perceived utility relates to perceived learning and their predictiveness of satisfaction with training
A popular taxonomy for categorizing outcomes of training is the four‐level model formulated by Kirkpatrick (1959). The first level in the model consists of reactions to training. Kirkpatrick recognized only affective reactions, but more recent reformulations of the model posit other types of reactio...
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Published in | Performance improvement quarterly Vol. 23; no. 2; pp. 71 - 91 |
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Main Authors | , |
Format | Journal Article |
Language | English |
Published |
New York, USA
John Wiley & Sons, Inc
2010
International Society for Performance Improvement |
Subjects | |
Online Access | Get full text |
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Summary: | A popular taxonomy for categorizing outcomes of training is the four‐level model formulated by Kirkpatrick (1959). The first level in the model consists of reactions to training. Kirkpatrick recognized only affective reactions, but more recent reformulations of the model posit other types of reactions, including utility and perceptions of learning. We studied the relationship between three types of reaction measures (Kirkpatrick level 1) in six cohorts of first‐year college students participating in an evaluation of an orientation training program. The assessed reactions were amount learned, the usability of the information, and satisfaction with the training program. A substantial correlation (.6 to .7) exists between self‐assessed learning and the perceived usefulness of the information. Usefulness was almost as good as amount learned in predicting satisfaction with the training. The findings underscore the importance of using relevance strategies to make information appear useful. |
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Bibliography: | istex:BFC7097105AA20B5E72CBC6A8956CB4F6AAA6A00 ark:/67375/WNG-GS2V1HZM-X ArticleID:PIQ20082 |
ISSN: | 0898-5952 1937-8327 |
DOI: | 10.1002/piq.20082 |