Determinants of e-government implementation at the local level: an empirical model

PurposeThe empirical research of e-government at the local level has been the subject of many studies in the last two decades. The evidence collected by those studies constitutes a relevant opportunity toward the development of a theory of local e-government implementation. However, several synthesi...

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Bibliographic Details
Published inOnline information review Vol. 44; no. 7; pp. 1307 - 1326
Main Author Dias, Gonçalo Paiva
Format Journal Article
LanguageEnglish
Published Bradford Emerald Publishing Limited 31.10.2020
Emerald Group Publishing Limited
Subjects
Alternative Assessment
Correlation
Determinants
Electronic government
Institutionalization
Literature Reviews
Local government
Logical Thinking
Qualitative research
Research Design
Research Methodology
Statistical Analysis
Structural Equation Models
Synthesis
Diffusion of innovation
Local government
Institutional theory
e-government
Public administration
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Summary:PurposeThe empirical research of e-government at the local level has been the subject of many studies in the last two decades. The evidence collected by those studies constitutes a relevant opportunity toward the development of a theory of local e-government implementation. However, several synthesis efforts are needed before such a theory can be developed. The purpose of this article is to contribute to that endeavor by proposing an empirical model of the determinants of e-government implementation by local governments.Design/methodology/approachThe empirical model results from the systematic revision of 59 primary studies published in scientific journals, between 2002 and 2018. As a starting point, a conceptual map relating concepts such as readiness, diffusion, adoption, implementation and institutionalization is presented.FindingsThere is a common set of determinants that explains local e-government implementation in general, and three other sets of determinants that contribute to differentiate each one of three e-government dimensions: e-participation, e-transparency and e-services.Research limitations/implicationsBecause it was found that different determinants are associated with different e-government dimensions, future empirical studies should differentiate between those dimensions when studying local government.Originality/valueThis is the first study to attempt a synthesis effort on the determinants of e-government implementation by local governments.
ISSN:1468-4527
1468-4535
DOI:10.1108/OIR-04-2020-0148