Comparing cultural diversity perspectives among public service employees in the Netherlands in 2008 and 2018

• Published in: Equality, Diversity and Inclusion: An International Journal Vol. 41; no. 5; pp. 726 - 738
• Main Author: Hofhuis, Joep
• Format: Journal Article
• Language: English
• Published: Birmingham Emerald Publishing Limited 13.06.2022; Emerald Group Publishing Limited
• Subjects: Benefits; Central government; Creativity; Cultural differences; Cultural groups; Cultural heritage; Employee retention; Employees; Government employees; Innovations; Multiculturalism & pluralism; Organizational effectiveness; Service industries; Teams; Work environment; Working conditions; Workplace diversity; Workplaces; Netherlands; Diversity attitudes; Public administration; Workplace diversity; Diversity perspectives
• ISSN: 2040-7149; 2040-7157
• DOI: 10.1108/EDI-01-2021-0002

PurposeThe Netherlands' national government (Rijksoverheid) is an example of a large public organization that strives to recruit and retain employees from different cultural groups, and aims to reap the benefits of workplace diversity. Research has shown that a major predictor of the effectiveness of diversity policy and interventions is the diversity perspective of employees, i.e. which outcomes they associate with cultural diversity in their work environment.Design/methodology/approachThe present study compares public servants' diversity perspectives in two similar independent samples, from 2008 (n = 1,617) and 2018 (n = 2,024), using the Benefits and Threats of Diversity Scale (BTDS; Hofhuis et al., 2015).FindingsResults show that in 2018, employees of the Netherlands' national government perceived more benefits of diversity for gaining insight about and access to different groups within society. Additionally, contributions of cultural diversity to creativity and innovation within teams are reported significantly more often in 2018 than in 2008.Originality/valueThe findings may be of interest to diversity scholars, since data on changes in cultural diversity perspectives across time are rare, and the paper provides a unique comparison of measurements at two time points, one decade apart, within the same organization.