Sociodemographic determinants of telehealth utilisation in general practice during the COVID‐19 pandemic in Australia

This analysis assessed the sociodemographic characteristics of telehealth utilisation during the coronavirus disease 2019 (COVID‐19) pandemic from March 2020 to August 2021 in Australia. Drawing on 860 general practice providers among 3 161 868 patients, 24 527 274 consultations were recorded. Teleh...

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Published inInternal medicine journal Vol. 53; no. 3; pp. 422 - 425
Main Authors Dai, Zhaoli, Sezgin, Gorkem, Hardie, Rae‐Anne, McGuire, Precious, Pearce, Christopher, McLeod, Adam, Georgiou, Andrew
Format Journal Article
LanguageEnglish
Published Melbourne John Wiley & Sons Australia, Ltd 01.03.2023
Wiley Subscription Services, Inc
Subjects
Aged
Australia - epidemiology
Coronaviruses
COVID-19
COVID-19 - epidemiology
General Practice
Humans
Pandemics
primary care
telehealth
Telemedicine
Australia
COVID-19
telemedicine
primary care
general practice
telehealth
Online AccessGet full text
ISSN1444-0903
1445-5994
1445-5994
DOI10.1111/imj.16006

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Abstract This analysis assessed the sociodemographic characteristics of telehealth utilisation during the coronavirus disease 2019 (COVID‐19) pandemic from March 2020 to August 2021 in Australia. Drawing on 860 general practice providers among 3 161 868 patients, 24 527 274 consultations were recorded. Telehealth accounted for 37.6% of the consultations, with 2.4% through videoconferencing and 35.2% through phone consultations. Our multivariate regression analyses indicated low utilisation of videoconferencing compared with phone consultations among older adults, those living in rural communities and migrants from non‐English speaking countries.
AbstractList This analysis assessed the sociodemographic characteristics of telehealth utilisation during the coronavirus disease 2019 (COVID-19) pandemic from March 2020 to August 2021 in Australia. Drawing on 860 general practice providers among 3 161 868 patients, 24 527 274 consultations were recorded. Telehealth accounted for 37.6% of the consultations, with 2.4% through videoconferencing and 35.2% through phone consultations. Our multivariate regression analyses indicated low utilisation of videoconferencing compared with phone consultations among older adults, those living in rural communities and migrants from non-English speaking countries.This analysis assessed the sociodemographic characteristics of telehealth utilisation during the coronavirus disease 2019 (COVID-19) pandemic from March 2020 to August 2021 in Australia. Drawing on 860 general practice providers among 3 161 868 patients, 24 527 274 consultations were recorded. Telehealth accounted for 37.6% of the consultations, with 2.4% through videoconferencing and 35.2% through phone consultations. Our multivariate regression analyses indicated low utilisation of videoconferencing compared with phone consultations among older adults, those living in rural communities and migrants from non-English speaking countries.
This analysis assessed the sociodemographic characteristics of telehealth utilisation during the coronavirus disease 2019 (COVID‐19) pandemic from March 2020 to August 2021 in Australia. Drawing on 860 general practice providers among 3 161 868 patients, 24 527 274 consultations were recorded. Telehealth accounted for 37.6% of the consultations, with 2.4% through videoconferencing and 35.2% through phone consultations. Our multivariate regression analyses indicated low utilisation of videoconferencing compared with phone consultations among older adults, those living in rural communities and migrants from non‐English speaking countries.
Author McLeod, Adam
Dai, Zhaoli
Sezgin, Gorkem
Pearce, Christopher
McGuire, Precious
Georgiou, Andrew
Hardie, Rae‐Anne
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crossref_primary_10_1080_09638288_2023_2289594
crossref_primary_10_1093_fampra_cmad115
crossref_primary_10_1186_s12877_024_04807_7
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Cites_doi 10.1055/s-0041-1735181
10.1071/AH20325
10.1001/jamanetworkopen.2020.31640
10.1001/jamaoto.2020.5161
10.3390/ijerph18041755
10.1001/jamanetworkopen.2022.16401
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Snippet This analysis assessed the sociodemographic characteristics of telehealth utilisation during the coronavirus disease 2019 (COVID‐19) pandemic from March 2020...
This analysis assessed the sociodemographic characteristics of telehealth utilisation during the coronavirus disease 2019 (COVID-19) pandemic from March 2020...
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SubjectTerms Aged
Australia - epidemiology
Coronaviruses
COVID-19
COVID-19 - epidemiology
General Practice
Humans
Pandemics
primary care
telehealth
Telemedicine
Title Sociodemographic determinants of telehealth utilisation in general practice during the COVID‐19 pandemic in Australia
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