Sociodemographic determinants of telehealth utilisation in general practice during the COVID‐19 pandemic in Australia

This analysis assessed the sociodemographic characteristics of telehealth utilisation during the coronavirus disease 2019 (COVID‐19) pandemic from March 2020 to August 2021 in Australia. Drawing on 860 general practice providers among 3 161 868 patients, 24 527 274 consultations were recorded. Teleh...

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Published inInternal medicine journal Vol. 53; no. 3; pp. 422 - 425
Main Authors Dai, Zhaoli, Sezgin, Gorkem, Hardie, Rae‐Anne, McGuire, Precious, Pearce, Christopher, McLeod, Adam, Georgiou, Andrew
Format Journal Article
LanguageEnglish
Published Melbourne John Wiley & Sons Australia, Ltd 01.03.2023
Wiley Subscription Services, Inc
Subjects
Aged
Australia - epidemiology
Coronaviruses
COVID-19
COVID-19 - epidemiology
General Practice
Humans
Pandemics
primary care
telehealth
Telemedicine
Australia
COVID-19
telemedicine
primary care
general practice
telehealth
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Summary:This analysis assessed the sociodemographic characteristics of telehealth utilisation during the coronavirus disease 2019 (COVID‐19) pandemic from March 2020 to August 2021 in Australia. Drawing on 860 general practice providers among 3 161 868 patients, 24 527 274 consultations were recorded. Telehealth accounted for 37.6% of the consultations, with 2.4% through videoconferencing and 35.2% through phone consultations. Our multivariate regression analyses indicated low utilisation of videoconferencing compared with phone consultations among older adults, those living in rural communities and migrants from non‐English speaking countries.
Bibliography:Funding: This project was funded by the Digital Health Cooperative Research Centre (DHCRC‐0118).
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ISSN:1444-0903
1445-5994
1445-5994
DOI:10.1111/imj.16006