Knowledge, attitude and behaviour of dental health care providers towards health electronic record systems in Saudi Arabia

• Published in: Health information and libraries journal Vol. 38; no. 3; pp. 194 - 202
• Main Author: Sayed, Mohammed E.
• Format: Journal Article
• Language: English
• Published: England Wiley Subscription Services, Inc 01.09.2021
• Subjects: Asia, west; Attitudes; Dental health; efficiency; Electronic health records; Health administration; Health care; health professionals; System effectiveness; Saudi Arabia; dental health; health professionals; Asia, West; efficiency; electronic health records; health care
• ISSN: 1471-1834; 1471-1842
• DOI: 10.1111/hir.12290

Objectives The present study aimed to discuss the knowledge, attitude and behaviour of dental health care providers towards electronic health record system in Saudi Arabia. Methods The study adopted a questionnaire survey in which information regarding demographics, maintenance and effectiveness of electronic health record systems (EHRs) were mentioned. The data were collected from 270 participants from five regions in Saudi Arabia. Discussion Electronic health record systems were found to be an important tool in collecting the information of patients without wasting time. An agreement between participants regarding the potentiality of EHRs to reduce medical errors was also detected. Conclusions Few factors such as privacy concerns, staff compliance and cost were found to be the factors influencing the attitudes of health care providers towards the adoption of EHRs. Thus, EHRs can be made efficient by addressing the problems to change the perceptions of health care providers.