Enhancing social responsibility and resilience through entrepreneurship and digital environment

Following the COVID‐19 pandemic, organisational resilience is key, especially for small and medium‐sized enterprises (SMEs), which must face crises and overcome the handicap of today's digital markets. We explore how corporate social responsibility (CSR), digital technologies (DTs) and corporat...

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Published inCorporate social-responsibility and environmental management Vol. 31; no. 3; pp. 1688 - 1704
Main Authors Awad, Jeehan, Martín‐Rojas, Rodrigo
Format Journal Article
LanguageEnglish
Published Chichester, UK John Wiley & Sons, Inc 01.05.2024
Wiley Periodicals Inc
Subjects
corporate social responsibility
COVID-19
digital technologies
Digital technology
dynamic capabilities theory
entrepreneurial resilience
Entrepreneurship
Organizational aspects
Pandemics
Resilience
responsible digitalization
Small & medium sized enterprises-SME
small and medium‐sized enterprises
Social responsibility
Andalusia Spain
Spain
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Summary:Following the COVID‐19 pandemic, organisational resilience is key, especially for small and medium‐sized enterprises (SMEs), which must face crises and overcome the handicap of today's digital markets. We explore how corporate social responsibility (CSR), digital technologies (DTs) and corporate entrepreneurship synergistically enhance SMEs' organisational resilience, employing dynamic capabilities theory to reveal mechanisms underlying CSR, DTs and organisational resilience. We assess this synergy empirically by surveying 259 participants from Andalusia's business landscape. Theoretical and practical implications illuminate SMEs' strategic DT use to amplify CSR and resilience. Finally, we outline practical guidelines for policymakers, business leaders and entrepreneurs to foster sustainable innovative practices. Embracing CSR and entrepreneurship cultivates resilience, enabling enterprises to thrive amidst challenges and stay competitive. Our paper advances knowledge by combining CSR's and DTs' roles in developing resilience in entrepreneurship. Ultimately, recognising and harnessing CSR, DTs and entrepreneurship synergy empowers SMEs to forge resilient business environments for lasting success.
ISSN:1535-3958
1535-3966
DOI:10.1002/csr.2655