Quality of relationships with alternative suppliers: The role of supplier resilience and perceived benefits in supply networks

Abstract Supplier–buyer exchange relationship and quality of that relationship (supplier satisfaction and commitment) have been examined from various angles in the extant literature. Yet, there is a paucity of research investigating the influence of supplier characteristics – especially supplier res...

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Bibliographic Details
Published inJournal of management & organization Vol. 20; no. 6; pp. 808 - 831
Main Authors Yilmaz Börekçi, Dilek, Işeri Say, Arzu, Kabasakal, Hayat, Rofcanin, Yasin
Format Journal Article
LanguageEnglish
Published Lyndfield Australian and New Zealand Academy of Management (ANZAM) 01.11.2014
Subjects
Attitude surveys
Behavior
Cognitive models
Emerging markets
Hypotheses
Investigations
Multinational corporations
Norms
Paradigms
Psychology
Set theory
Social exchange theory
Studies
Suppliers
Vendor supplier relations
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Summary:Abstract Supplier–buyer exchange relationship and quality of that relationship (supplier satisfaction and commitment) have been examined from various angles in the extant literature. Yet, there is a paucity of research investigating the influence of supplier characteristics – especially supplier resilience – on relationship quality. Driven to fill this gap, this study aims to develop theory of the influence of perceived benefits from supplier–buyer exchange relationship and supplier resilience on relationship quality. Data drawn from 97 supplier–buyer dyads were used. Hierarchical regression analyses showed the positive influence of both perceived benefits from supplier–buyer exchange relationships and supplier resilience on relationship quality. Further empirical and theoretical implications, as well as the limitations of the study, are discussed.
ISSN:1833-3672
1839-3527
DOI:10.1017/jmo.2014.51