Feedback reports to the general practitioner (GP) on the patients’ experiences: are GPs interested, and is this interest associated with GP factors and patient experience scores?

• Published in: Family practice Vol. 40; no. 5-6; pp. 682 - 688
• Main Authors: Bjertnæs, Øyvind A, Norman, Rebecka M, Eide, Torunn B, Holmboe, Olaf, Iversen, Hilde H, Telle, Kjetil, Valderas, Jose M
• Format: Journal Article
• Language: English
• Published: UK Oxford University Press 22.12.2023
• Subjects: general practitioner; patient satisfaction; physician–patient relations; general practice; quality improvement; health care surveys

Abstract Background Patient experience feedback is key in patient centred health systems, but empirical evidence of general practitioner (GP) interest in it is sparse. We aimed to: (i) quantitatively estimate the level of GP interest for feedback reports on patient experience; (ii) explore determina...