Wired and Worried: Understanding Users’ Emotions while Web Searching for Health Information

To-date, most of the research concerning online health information search has focused on how users search the Web and how they evaluate health information. Despite the concerns raised on the impact of online health information on users’ emotions, there is little research done in this field. In this...

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Bibliographic Details
Published inProcedia computer science Vol. 84; pp. 132 - 136
Main Author Rao, Pallavi
Format Journal Article
LanguageEnglish
Published Elsevier B.V 2016
Subjects
Design features
Emotions
Online health information
Web searching
Design features
Online health information
Web searching
Emotions
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Summary:To-date, most of the research concerning online health information search has focused on how users search the Web and how they evaluate health information. Despite the concerns raised on the impact of online health information on users’ emotions, there is little research done in this field. In this paper, a critical analysis of the previous studies on Web searching for health information is done and it is found that emotions in Web searching for health information is scantly addressed area. As an exploratory study, an interview is conducted on frequent health information seekers and “emotions during searching” emerged as one of the major themes. The gap in the literature and the results from the exploratory study shows that there is a need for further research to delve deeper into understanding users’ emotions during Web searching for health information.
ISSN:1877-0509
1877-0509
DOI:10.1016/j.procs.2016.04.077