A fuzzy approach to analyzing the level of resilience in manufacturing supply chains

• Published in: Sustainable production and consumption Vol. 18; pp. 224 - 236
• Main Author: Rajesh, R.
• Format: Journal Article
• Language: English
• Published: Elsevier B.V 01.04.2019
• Subjects: Electronics manufacturing; Risk management; Supply chain resilience; Technological capability; Technological capability; Risk management; Supply chain resilience; Electronics manufacturing
• ISSN: 2352-5509; 2352-5509
• DOI: 10.1016/j.spc.2019.02.005

Achieving sustainability and resilience in supply chains is a topic of contemporary interest to supply chain practitioners of the decade. Resilience is a technological capability that enables the supply chain to manage and mitigate disruptions. A major challenge lies in the measurement of supply chain resilience. Resilient Fuzzy Index (RFI) is proposed in this research to measure the level of resilience of firms. Also, Performance Fuzzy Index (PFI) is developed in this study that aids in identifying critical attributes affecting resilience in supply chains. Calculation of RFI and PFI could assist top management in evaluating resilience capabilities of the supply chain for taking strategic level decisions. The proposed framework has also been evaluated in an actual electronics manufacturing company in India. Euclidian distances were calculated using the methodology and the status of the resilience of the supply chain of the case electronics manufacturing company is found to be matching with the ‘Extremely Resilient’ status. Sensitivity analysis was also conducted and the results of the same show that there is a full possible shift from ‘Extremely Resilient’ to ‘Definitely Resilient’ level, by improving the performance rating of the attributes to their maximum possible values. And from the results of the case study, managers can measure, compare, and improve the level of resilience of their supply chains. •Identify, ascertain, measure and improve the level of resilience of firms.•Strategies, practices and attributes contributing to resilience were studied.•Electronics manufacturing supply chains were considered for the study.•Fuzzy measurement system is used to access the level of resilience.•A case study was conducted in an Indian electronics manufacturing supply chain.•Resilience status of the case supply chain matches with Extremely Resilient level.