Effects of Messaging and Communication Strategy Training on Interaction in Teams With Deaf and Hearing College Students

The study investigated effects of computer-based messaging and training in communication strategies on interactions of deaf and typically hearing (TH) teammates in completing decision-making tasks without interpreter support. Fifteen teams, two deaf and two TH college students each, completed three...

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Bibliographic Details
Published inAmerican annals of the deaf (Washington, D.C. 1886) Vol. 167; no. 4; pp. 431 - 456
Main Authors Stinson, Michael, Gamta-Poddar, Ruchi, Meyer, Lisa, Powers-Blom, Chelsea, Singer, Steven
Format Journal Article
LanguageEnglish
Published United States Gallaudet University Press 01.01.2022
Subjects
American Sign Language
Collaborative learning
College Students
Communication
Communication Strategies
Computer Mediated Communication
Cooperative Learning
Critical thinking
Deafness
Decision Making
Discourse strategies
Group Dynamics
Hearing
Hearing Impairments
Humans
Interpersonal communication
Interpreters
Learning Activities
Personal computers
Persons With Hearing Impairments
Problem solving
Sign language
Speech
Students
Teams
Teamwork
Thinking Skills
Written Language
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Summary:The study investigated effects of computer-based messaging and training in communication strategies on interactions of deaf and typically hearing (TH) teammates in completing decision-making tasks without interpreter support. Fifteen teams, two deaf and two TH college students each, completed three decision-making tasks, one without messaging, one with messaging, and one with messaging and training in communication strategies. Each interaction was coded for (a) communication method, (b) to whom the interaction was directed, and (c) the function of the interaction. Without messaging, teams used speech, sign, or paper and pencil; with messaging, they predominantly used this technology to communicate with each other. Without messaging, teammates directed communications to members of the same hearing status; with messaging, they directed communications to the whole team. Teammates made fewer communication repairs with messaging than without. In focus groups conducted after the decision-making tasks, participants noted messaging's limitations and benefits.
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ISSN:0002-726X
1543-0375
1543-0375
DOI:10.1353/aad.2022.0043