Internet of Things (IoT): From awareness to continued use

• Published in: International journal of information management Vol. 62; p. 102442
• Main Authors: Koohang, Alex, Sargent, Carol Springer, Nord, Jeretta Horn, Paliszkiewicz, Joanna
• Format: Journal Article
• Language: English
• Published: Kidlington Elsevier Ltd 01.02.2022; Elsevier Science Ltd
• Subjects: Awareness; Intention to use IoT; Internet of Things; Internet of Things (IoT); Knowledge; Privacy; Security; Trust; Privacy; Intention to use IoT; Internet of Things (IoT); Security; Trust; Awareness
• ISSN: 0268-4012; 1873-4707
• DOI: 10.1016/j.ijinfomgt.2021.102442

This paper proposes a research model with five constructs, i.e., IoT awareness, users’ IoT privacy knowledge, users’ IoT security knowledge, users’ IoT Trust, and continued intention to use IoT to bring clarity to the growing yet fragmented literature on the path from IoT awareness to the continued use of IoT. Hypotheses stemming from the proposed model were stated. A total of 297 subjects from various organizations in 9 regions of the USA participated in the study. Collected data were analyzed through path modeling, using SmartPLS 3.0. The results indicated that IoT awareness can positively influence users’ knowledge of IoT privacy and security. The users’ knowledge of IoT privacy and security can positively influence users’ IoT trust and subsequently, the users’ IoT trust can positively influence continued intention to use IoT. Additionally, IoT privacy knowledge, IoT security knowledge, and IoT trust were found to be the mediating variables in the proposed model. Theoretical and practical implications of findings, as well as recommendations for further research, are discussed. •Clarifying how variables linked from IoT awareness to IoT continued use.•IoT awareness positively influence users’ IoT privacy and security knowledge.•The increase in users’ IoT privacy and security knowledge positively influence users’ IoT trust.•Users’ IoT trust positively influences continued intention to use IoT.