Comparing Line and HR Executives' Perceptions of HR Effectiveness: Services, Roles, and Contributions
This study compares HR and line executives' evaluations of the effectiveness of the HR function in terms of its service delivery, roles, and contributions to the firm. Survey responses from 44 HR and 59 line executives from 14 companies indicated that (a) HR executives consistently rated the fu...
Saved in:
| Published in | Human resource management Vol. 40; no. 2; pp. 111 - 123 |
|---|---|
| Main Authors | , , , |
| Format | Journal Article |
| Language | English |
| Published |
New York
John Wiley & Sons, Inc
01.06.2001
Wiley Periodicals Inc |
| Subjects | |
| Online Access | Get full text |
Cover
Loading…
| Abstract | This study compares HR and line executives' evaluations of the effectiveness of the HR function in terms of its service delivery, roles, and contributions to the firm. Survey responses from 44 HR and 59 line executives from 14 companies indicated that (a) HR executives consistently rated the functions' effectiveness higher than did line executives, and (b) the greatest differences were observed on the more important and/or strategic aspects of HR. Implications for improving HR effectiveness are discussed. © 2001 John Wiley & Sons, Inc. |
|---|---|
| AbstractList | This study compares HR and line executives' evaluations of the effectiveness of the HR function in terms of its service delivery, roles, and contributions to the firm. Survey responses from 44 HR and 59 line executives from 14 companies indicated that: 1. HR executives consecutively rated the functions' effectiveness higher than did line executives, and 2. the greatest differences were observed on the important and/or strategic aspects of HR. Implications for improving HR effectiveness are discussed. Abstract This study compares HR and line executives' evaluations of the effectiveness of the HR function in terms of its service delivery, roles, and contributions to the firm. Survey responses from 44 HR and 59 line executives from 14 companies indicated that (a) HR executives consistently rated the functions' effectiveness higher than did line executives, and (b) the greatest differences were observed on the more important and/or strategic aspects of HR. Implications for improving HR effectiveness are discussed. © 2001 John Wiley & Sons, Inc. This study compares HR and line executives' evaluations of the effectiveness of the HR function in terms of its service delivery, roles, and contributions to the firm. Survey responses from 44 HR and 59 line executives from 14 companies indicated that (a) HR executives consistently rated the functions' effectiveness higher than did line executives, and (b) the greatest differences were observed on the more important and/or strategic aspects of HR. Implications for improving HR effectiveness are discussed. © 2001 John Wiley & Sons, Inc. |
| Author | Snell, Scott A. Gerhart, Barry Wright, Patrick M. McMahan, Gary C. |
| Author_xml | – sequence: 1 givenname: Patrick M. surname: Wright fullname: Wright, Patrick M. organization: School of ILR, Cornell University – sequence: 2 givenname: Gary C. surname: McMahan fullname: McMahan, Gary C. organization: Builder Homesite, Inc – sequence: 3 givenname: Scott A. surname: Snell fullname: Snell, Scott A. organization: Smeal College of Business Administration, Pennsylvania State University – sequence: 4 givenname: Barry surname: Gerhart fullname: Gerhart, Barry organization: School of Business, University of Wisconsin-Madison |
| BookMark | eNp1kEtPwzAQhC0EEuUh8RMiLnAgsHZsknCDqLRI5aECgpvlJGswtHax01L-PWmLkDhwmpHm21lptsi6dRYJ2aNwTAHYyasfL80a6VDI8xgEPK-TDkAOMc94tkm2QngDAMrztEOwcOOJ8sa-RANjMVK2jvrDqDvHatqYGYaD6A59hZPGOBsip5ep1lgtUoshnEX36GemwnAUDd1oIYuSwtnGm3K6vNshG1qNAu7-6DZ5vOw-FP14cNu7Ks4HcZXwhMVMg1Y1nGpd1aKsS1FWTPMcWK2EzmhGVc1yzVFxkVKR1jXLsrLFM5HkqaKYbJP9Ve_Eu48phka-uam37UvJGKOUpzRtocMVVHkXgkctJ96Mlf-SFORiOtluuDQtGq_QTzPCr3852R9e_-VNaHD-yyv_Lk_TJBXy6aYnqbgAKHhPDpNvWHODJQ |
| CitedBy_id | crossref_primary_10_1080_09585192_2013_837089 crossref_primary_10_1002_hrm_21485 crossref_primary_10_1080_08276331_2004_10593314 crossref_primary_10_1108_09696470410515715 crossref_primary_10_1080_09585190600697638 crossref_primary_10_1177_2322093715599279 crossref_primary_10_1080_09585190600581279 crossref_primary_10_1080_09585192_2011_565657 crossref_primary_10_1111_joms_12085 crossref_primary_10_1016_j_hrmr_2023_100984 crossref_primary_10_5465_3069383 crossref_primary_10_1016_j_hrmr_2007_02_001 crossref_primary_10_1080_09585192_2011_565655 crossref_primary_10_1108_01425451111091645 crossref_primary_10_1016_j_jretconser_2005_08_011 crossref_primary_10_1002_hrm_21768 crossref_primary_10_1111_j_1468_2338_2004_00309_x crossref_primary_10_1080_09585192_2013_860388 crossref_primary_10_1002_hrm_20160 crossref_primary_10_1111_1744_7941_12340 crossref_primary_10_1111_j_1748_8583_2002_tb00063_x crossref_primary_10_1002_hrm_22184 crossref_primary_10_1002_tie_21503 crossref_primary_10_1080_09585190410001677250 crossref_primary_10_1590_S1676_56482005000100005 crossref_primary_10_1080_09585190802707359 crossref_primary_10_1080_09585192_2014_985326 crossref_primary_10_1111_ijmr_12107 crossref_primary_10_1080_09585190500239424 crossref_primary_10_1177_1534484307299273 crossref_primary_10_1002_hrm_20322 crossref_primary_10_1108_01437720810872712 crossref_primary_10_1080_09585192_2011_565661 crossref_primary_10_1002_hrm_21775 crossref_primary_10_1080_09585190802528375 crossref_primary_10_1108_01409170710832241 crossref_primary_10_1002_isd2_12267 crossref_primary_10_1007_s11575_014_0204_9 crossref_primary_10_1002_hrm_22150 crossref_primary_10_1057_palgrave_jibs_8400267 crossref_primary_10_1111_j_1748_8583_2005_tb00154_x crossref_primary_10_1017_jmo_2018_49 crossref_primary_10_1177_0258042X0503000403 crossref_primary_10_1080_13678868_2019_1605580 crossref_primary_10_1108_09555340810871400 crossref_primary_10_1002_hrm_21626 crossref_primary_10_1108_PR_09_2018_0329 crossref_primary_10_1111_j_1748_8583_2008_00071_x crossref_primary_10_4102_sajhrm_v18i0_1404 crossref_primary_10_1111_j_1744_7941_2012_00025_x crossref_primary_10_1002_hrm_10081 crossref_primary_10_1002_hrm_22039 crossref_primary_10_2139_ssrn_4197891 crossref_primary_10_1080_09585190903363821 crossref_primary_10_1080_09585192_2011_579921 crossref_primary_10_1080_09585192_2014_890121 crossref_primary_10_1080_09585192_2012_725069 crossref_primary_10_1108_EBHRM_05_2022_0123 crossref_primary_10_1108_IJM_01_2021_0038 crossref_primary_10_1002_hrm_22209 crossref_primary_10_1080_09585192_2011_565649 crossref_primary_10_1080_09585192_2015_1060510 crossref_primary_10_1111_j_1748_8583_2011_00171_x crossref_primary_10_14267_VEZTUD_2023_05_06 crossref_primary_10_1002_hrm_21914 crossref_primary_10_1080_09540960902891707 crossref_primary_10_1080_09585192_2014_914053 crossref_primary_10_1002_hrm_21632 crossref_primary_10_1007_s10490_012_9290_z crossref_primary_10_1016_j_hrmr_2007_03_006 crossref_primary_10_1080_09585190601179586 crossref_primary_10_1108_JGM_09_2016_0040 crossref_primary_10_1080_09585192_2013_870309 crossref_primary_10_1057_jibs_2013_27 crossref_primary_10_1002_hrm_22091 crossref_primary_10_1108_PR_04_2014_0071 crossref_primary_10_1080_09585190802110075 crossref_primary_10_1177_0018726709359720 crossref_primary_10_1002_hrm_21727 crossref_primary_10_1111_1748_8583_12116 crossref_primary_10_1002_hrm_20114 crossref_primary_10_3989_anacervantinos_2018_004 crossref_primary_10_1111_1748_8583_12078 crossref_primary_10_1080_03055698_2024_2369852 crossref_primary_10_1002_hrm_20116 crossref_primary_10_1080_13678868_2014_997139 crossref_primary_10_21511_ppm_21_2__2023_60 crossref_primary_10_1108_ER_12_2017_0296 crossref_primary_10_1108_00483480910978009 crossref_primary_10_1108_MRR_11_2022_0807 crossref_primary_10_1080_09585190500051589 crossref_primary_10_1080_09585192_2012_706821 crossref_primary_10_1108_PR_03_2020_0115 crossref_primary_10_1080_09585192_2011_538980 crossref_primary_10_1108_00483480810862279 crossref_primary_10_1142_S0219649209002300 crossref_primary_10_1016_j_emj_2016_12_002 crossref_primary_10_1108_PR_03_2017_0074 crossref_primary_10_1002_hrm_21578 crossref_primary_10_1111_j_1748_8583_2010_00156_x crossref_primary_10_1002_hrm_21574 crossref_primary_10_1002_hrm_21575 crossref_primary_10_1002_hrm_21576 crossref_primary_10_1016_j_hrmr_2014_03_008 crossref_primary_10_1002_hrm_21577 crossref_primary_10_1108_01409170810898572 crossref_primary_10_1016_j_evalprogplan_2018_12_008 crossref_primary_10_1108_00483480510612521 crossref_primary_10_3917_grhu_079_0039 crossref_primary_10_1080_09585192_2015_1021827 crossref_primary_10_1080_09585190701799838 crossref_primary_10_3389_fpsyg_2022_774165 crossref_primary_10_1016_j_scaman_2003_11_003 crossref_primary_10_1002_hrm_21708 crossref_primary_10_1111_1467_8500_12130 crossref_primary_10_2139_ssrn_3854918 crossref_primary_10_1080_09585190600693322 crossref_primary_10_1080_14783363_2010_483075 crossref_primary_10_1108_01425450710741757 crossref_primary_10_1108_00483480210445971 crossref_primary_10_5465_3069320 crossref_primary_10_1080_09585192_2011_588034 crossref_primary_10_1002_hrm_22114 crossref_primary_10_1177_030630701303900205 crossref_primary_10_1002_hrm_20181 crossref_primary_10_1080_09585190902770539 crossref_primary_10_1108_00483480910992274 crossref_primary_10_1002_pfi_2006_4930450509 crossref_primary_10_1108_MD_07_2015_0269 crossref_primary_10_1111_1748_8583_12004 crossref_primary_10_1108_09670730210791693 crossref_primary_10_1111_j_1467_9299_2008_00718_x crossref_primary_10_1111_1748_8583_12088 crossref_primary_10_1080_09585192_2020_1783343 crossref_primary_10_1108_10569210911008458 crossref_primary_10_1002_hrm_20104 crossref_primary_10_1002_hrm_20467 crossref_primary_10_1111_1748_8583_12361 crossref_primary_10_3917_grhu_104_0035 |
| Cites_doi | 10.2307/256712 10.2307/256713 10.2307/2393313 10.1002/(SICI)1099-050X(199821)37:1<17::AID-HRM3>3.0.CO;2-Y 10.1002/(SICI)1099-050X(199723)36:3<321::AID-HRM4>3.0.CO;2-Y 10.1002/(SICI)1099-050X(199723)36:3<343::AID-HRM6>3.0.CO;2-W 10.2307/257025 10.1002/(SICI)1099-050X(199723)36:3<303::AID-HRM3>3.0.CO;2-# 10.2307/258742 10.1080/09585199400000020 10.2307/256741 10.1002/(SICI)1099-050X(199821)37:1<31::AID-HRM4>3.0.CO;2-W 10.1002/(SICI)1099-050X(199821)37:1<3::AID-HRM2>3.0.CO;2-0 10.1002/(SICI)1099-050X(199721)36:1<39::AID-HRM8>3.0.CO;2-X |
| ContentType | Journal Article |
| Copyright | Copyright © 2001 John Wiley & Sons, Inc. Copyright Wiley Periodicals Inc. Summer 2001 |
| Copyright_xml | – notice: Copyright © 2001 John Wiley & Sons, Inc. – notice: Copyright Wiley Periodicals Inc. Summer 2001 |
| DBID | BSCLL AAYXX CITATION 0U~ 1-H 3V. 7RV 7WY 7WZ 7X7 7XB 87Z 88C 88E 88G 8FI 8FJ 8FK 8FL ABUWG AFKRA AZQEC BENPR BEZIV CCPQU DWQXO FRNLG FYUFA F~G GHDGH GNUQQ K60 K6~ K9. KB0 L.- L.0 M0C M0S M0T M1P M2M NAPCQ PQBIZ PQBZA PQEST PQQKQ PQUKI PRINS PSYQQ Q9U |
| DOI | 10.1002/hrm.1002 |
| DatabaseName | Istex CrossRef Global News & ABI/Inform Professional Trade PRO ProQuest Central (Corporate) Nursing & Allied Health Database (ProQuest) ABI/INFORM Collection ABI/INFORM Global (PDF only) Health & Medical Collection ProQuest Central (purchase pre-March 2016) ABI/INFORM Collection Healthcare Administration Database (Alumni) Medical Database (Alumni Edition) Psychology Database (Alumni) Hospital Premium Collection Hospital Premium Collection (Alumni Edition) ProQuest Central (Alumni) (purchase pre-March 2016) ABI/INFORM Collection (Alumni Edition) ProQuest Central (Alumni) ProQuest Central UK/Ireland ProQuest Central Essentials ProQuest Central ProQuest Business Premium Collection ProQuest One Community College ProQuest Central Business Premium Collection (Alumni) Health Research Premium Collection ABI/INFORM Global (Corporate) Health Research Premium Collection (Alumni) ProQuest Central Student ProQuest Business Collection (Alumni Edition) ProQuest Business Collection ProQuest Health & Medical Complete (Alumni) Nursing & Allied Health Database (Alumni Edition) ABI/INFORM Professional Advanced ABI/INFORM Professional Standard ABI/INFORM Global Health & Medical Collection (Alumni Edition) Healthcare Administration Database PML(ProQuest Medical Library) Psychology Database Nursing & Allied Health Premium ProQuest One Business ProQuest One Business (Alumni) ProQuest One Academic Eastern Edition (DO NOT USE) ProQuest One Academic ProQuest One Academic UKI Edition ProQuest Central China ProQuest One Psychology ProQuest Central Basic |
| DatabaseTitle | CrossRef ABI/INFORM Global (Corporate) ProQuest Business Collection (Alumni Edition) ProQuest One Business ProQuest One Psychology ProQuest Central Student ProQuest Central Essentials ProQuest Health & Medical Complete (Alumni) ProQuest Central (Alumni Edition) ProQuest One Community College Trade PRO ProQuest Central China ABI/INFORM Complete ProQuest Central Global News & ABI/Inform Professional ABI/INFORM Professional Advanced Health Research Premium Collection Health and Medicine Complete (Alumni Edition) ABI/INFORM Professional Standard ProQuest Central Korea ProQuest Medical Library (Alumni) ABI/INFORM Complete (Alumni Edition) Business Premium Collection ABI/INFORM Global ABI/INFORM Global (Alumni Edition) ProQuest Central Basic ProQuest One Academic Eastern Edition ProQuest Health Management ProQuest Nursing & Allied Health Source ProQuest Hospital Collection Health Research Premium Collection (Alumni) ProQuest Psychology Journals (Alumni) ProQuest Business Collection ProQuest Hospital Collection (Alumni) Nursing & Allied Health Premium ProQuest Health & Medical Complete ProQuest Medical Library ProQuest Psychology Journals ProQuest One Academic UKI Edition ProQuest Health Management (Alumni Edition) ProQuest One Business (Alumni) ProQuest Nursing & Allied Health Source (Alumni) ProQuest One Academic ProQuest Central (Alumni) Business Premium Collection (Alumni) |
| DatabaseTitleList | ABI/INFORM Global (Corporate) CrossRef |
| Database_xml | – sequence: 1 dbid: BENPR name: ProQuest Central url: https://www.proquest.com/central sourceTypes: Aggregation Database |
| DeliveryMethod | fulltext_linktorsrc |
| Discipline | Business |
| EISSN | 1099-050X |
| EndPage | 123 |
| ExternalDocumentID | 74451554 10_1002_hrm_1002 HRM1002 ark_67375_WNG_15B00C4G_R |
| Genre | article General Information |
| GeographicLocations | United States--US |
| GeographicLocations_xml | – name: United States--US |
| GroupedDBID | .3N .GA .Y3 05W 0R~ 186 1L6 1OB 1OC 1OL 1VT 1XV 29I 31~ 33P 3V. 3WU 4.4 41~ 4ZD 50Y 50Z 52M 52O 52T 52U 52W 5GY 5VS 66C 702 7PT 7RV 7WY 7X7 8-0 8-1 8-3 8-4 8-5 88E 8FI 8FJ 8FL 8FW 8R4 8R5 8UM 8VB 930 A04 AABNI AAESR AAHHS AAONW AAOUF AASGY AAVTF AAWTL AAXRX AAYOK AAZKR ABCQN ABCUV ABDPE ABEML ABIJN ABIVO ABPPZ ABPVW ABSOO ABUWG ACAHQ ACBKW ACBWZ ACCFJ ACCZN ACFBH ACGFO ACGFS ACHQT ACIOK ACNCT ACPOU ACREJ ACSCC ACXQS ADBBV ADEMA ADEOM ADIZJ ADKYN ADMGS ADMHG ADXAS ADZMN ADZOD AEEZP AEGXH AEIGN AEIMD AEQDE AEUQT AEUYR AFBPY AFFNX AFFPM AFGKR AFKFF AFKRA AFPWT AFZJQ AGHSJ AGQHT AHBTC AHKVK AI. AIAGR AIATT AIFKG AIURR AIWBW AJBDE AKVCP ALAGY ALIPV ALMA_UNASSIGNED_HOLDINGS ALUQN AMBMR AMYDB APEJR AQUVI ASPBG ASTYK AVWKF AZBYB AZFZN AZQEC AZVAB B-7 BAFTC BDRZF BENPR BEZIV BFHJK BKEYQ BKOMP BMKGK BMXJE BNVMJ BPHCQ BQESF BROTX BRXPI BSCLL BVXVI CCPQU CS3 D-C D-D DCZOG DPXWK DR2 DRFUL DRSSH DU5 DWQXO EBO EBS EBU ECVKH EIHBH EJD EX3 F00 F01 F21 F5P FD6 FEDTE FRNLG FYUFA G-S G.N G50 GNP GNUQQ GODZA GROUPED_ABI_INFORM_ARCHIVE GROUPED_ABI_INFORM_COMPLETE GROUPED_ABI_INFORM_RESEARCH HBH HF~ HGLYW HHY HHZ HMCUK HVGLF HYQOX HZ~ H~9 IX1 JPC K1G K60 K6~ KQQ LATKE LAW LEEKS LH4 LITHE LOXES LP6 LP7 LUTES LW6 LYRES M0C M0T M1P M2M M55 MEWTI MK4 MRFUL MRSSH MSFUL MSSSH MXFUL MXSSH N04 N06 NAPCQ NF~ NHB NNB O-F O66 O9- OHT OIG P2P P2W P2Y P4C PALCI PCD PQBIZ PQBZA PQQKQ PROAC PSQYO PSYQQ Q.N Q2X Q5E QB0 QRW QWB R.K RIWAO RJQFR ROL RWI RX1 SAMSI SUPJJ TAE TH9 TN5 TWZ UB1 UCJ UKHRP UKR UPT V2E V8K VH1 VQA VQP W8V W99 WBKPD WEBCB WH7 WHG WIB WIH WII WJL WOHZO WOW WQZ WRC WSUWO WWB WXSBR XOL XPP XSW XV2 YQI YQJ YYP ZCA ZCG ZHY ZL0 ZZTAW ~IA ~P4 ~P5 ~WP G8K AAYXX CITATION 0U~ 1-H 7XB 8FK K9. L.- L.0 PQEST PQUKI PRINS Q9U |
| ID | FETCH-LOGICAL-c3432-2f0fad06ffcd5bdb5bc2f4902da5f8181ad29f4ea457157dd288b06f85397a1e3 |
| IEDL.DBID | 7X7 |
| ISSN | 0090-4848 |
| IngestDate | Tue Nov 05 16:53:43 EST 2024 Fri Aug 23 03:52:27 EDT 2024 Sat Aug 24 01:04:31 EDT 2024 Wed Oct 30 09:56:48 EDT 2024 |
| IsDoiOpenAccess | false |
| IsOpenAccess | true |
| IsPeerReviewed | true |
| IsScholarly | true |
| Issue | 2 |
| Language | English |
| LinkModel | DirectLink |
| MergedId | FETCHMERGED-LOGICAL-c3432-2f0fad06ffcd5bdb5bc2f4902da5f8181ad29f4ea457157dd288b06f85397a1e3 |
| Notes | istex:8AA86A906AEF9185289542A085A788D657AA8ACC ArticleID:HRM1002 ark:/67375/WNG-15B00C4G-R |
| OpenAccessLink | http://hdl.handle.net/2027/coo.31924091525729 |
| PQID | 222114717 |
| PQPubID | 34996 |
| PageCount | 13 |
| ParticipantIDs | proquest_journals_222114717 crossref_primary_10_1002_hrm_1002 wiley_primary_10_1002_hrm_1002_HRM1002 istex_primary_ark_67375_WNG_15B00C4G_R |
| PublicationCentury | 2000 |
| PublicationDate | 2001-06 |
| PublicationDateYYYYMMDD | 2001-06-01 |
| PublicationDate_xml | – month: 06 year: 2001 text: 2001-06 |
| PublicationDecade | 2000 |
| PublicationPlace | New York |
| PublicationPlace_xml | – name: New York – name: Hoboken |
| PublicationTitle | Human resource management |
| PublicationTitleAlternate | Hum. Resour. Manage |
| PublicationYear | 2001 |
| Publisher | John Wiley & Sons, Inc Wiley Periodicals Inc |
| Publisher_xml | – name: John Wiley & Sons, Inc – name: Wiley Periodicals Inc |
| References | Academy of Management Journal. (1996). Special Research Forum: Human Resource Management and Organizational Performance. 39(4), 779-985. Wright, P.M., McMahan, G.C., & McWilliams, A. (1994). Human resources and sustained competitive advantage: A resource-based perspective. International Journal of Human Resource Management, 5(2), 301-326. Fishman, C. (1998, August). The war for talent. Fast Company, 104-111. Becker, B., & Gerhart, B. (1996). The impact of human resource management on organizational performance: Progress and prospect. Academy of Management Journal, 39(4), 779-801. Heskett, J., Sasser, E., & Schlesinger, L. (1997). The Service-Profit Chain, New York, NY: Free Press. Huselid, M.A. (1995). The impact of human resource management practices on turnover, productivity, and corporate financial performance. Academy of Management Journal, 38, 635-672. Delery, J.E., & Doty, D.H. (1996). Theoretical frameworks in strategic human resource management: Universalistic, contingency, and configurational perspectives. Academy of Management Journal, 39, 802-835. Drucker, P. (1954). The Practice of Management. New York, NY: Harper. Ulrich, D. (1998). Human Resource Champions. Boston, MA: Harvard Business School Press. Bennett, N., Ketchen, D., & Schultz, E. (1998). An examination of factors associated with the integration of human resource management and strategic decision making. Human Resource Management, 37(1), 3-16. McMahan, G., Mohrman, S., & Lawler, E. (1996). The current practice of the Human resources function. Human Resource Planning, 19(4), 11-13. Becker, B., Huselid, M., Pickus, P., & Spratt, M. (1997). HR as a source of shareholder value: Research and recommendations. Human Resource Management, 36(1), 39-48. Huselid, M.A., Jackson, S.E., & Schuler, R.S. (1997). Technical and strategic human resource management effectiveness as determinants of firm performance. Academy of Management Journal, 40, 171-188. Tsui, A. (1990). A multiple constituency model of organizational effectiveness: An empirical examination at the human resource level. Administrative Science Quarterly, 35, 458-483. Fitz-enz (1990). Human value management: The value-adding human resource management strategy for the 1990's, San Francisco, CA: Jossey-Bass. Wright, P., McMahan, G., McCormick, B., & Sherman, W. (1998). Strategy, core competence, and HR involvement as determinants of HR effectiveness and refinery performance. Human Resource Management, 37(1), 17-30. Lado, A.A., & Wilson, M.C. (1994). Human resource systems and sustained competitive advantage: A competency-based perspective. Academy of Management Review, 19, 699-727. Yeung, A., & Berman, R. (1997). Adding value through human resources: Reorienting human resource measurement to drive business performance. Human Resource Management, 36(3), 321-336. Ulrich, D. (1997). Measuring Human resources: An overview of practice and a prescription for results. Human Resource Management, 36(3), 303-320. Pfeffer, J. (1998). The Human Equation, Boston, MA: Harvard Business School Press. Barney, J., & Wright, P. (1998). On becoming a strategic partner: The role of Human Resources in gaining competitive advantage. Human Resource Management, 37(1), 31-46. Stewart, T. (1996, Jan. 15). Taking on the last bureaucracy. Fortune, p. 105. Foulkes, F., & Morgan, H. (1977, May-June). Organizing and staffing the personnel function. Harvard Business Review. Boudreau, J., & Ramstad, P. (1997). Measuring intellectual capital: Learning from financial history. Human Resource Management, 36(3), 343-356. Fitz-enz, J. (1984). How to measure human resources management, New York, NY: McGraw-Hill. Fitz-enz, J. (1980, March-April). Quantifying the human resources function. Personnel, 41-52. 1998; 37 1997; 40 1996; 39 1990; 35 1996; 19 1990 1977, May‐June 1995; 38 1994; 19 1997; 36 1980, March‐April 1954 1998 1997 1984 1995 1998, August 1994; 5 1996, Jan. 15 Foulkes F. (e_1_2_1_14_1) 1977 McMahan G. (e_1_2_1_19_1) 1996; 19 Fishman C. (e_1_2_1_10_1) 1998 Fitz‐enz J. (e_1_2_1_12_1) 1984 Stewart T. (e_1_2_1_21_1) 1996 Fitz‐enz J. (e_1_2_1_11_1) 1980 e_1_2_1_23_1 Ulrich D. (e_1_2_1_24_1) 1998 e_1_2_1_22_1 e_1_2_1_27_1 e_1_2_1_28_1 e_1_2_1_26_1 Fitz‐enz (e_1_2_1_13_1) 1990 Heskett J. (e_1_2_1_15_1) 1997 e_1_2_1_7_1 Weiner B. (e_1_2_1_25_1) 1995 e_1_2_1_8_1 e_1_2_1_5_1 e_1_2_1_6_1 e_1_2_1_3_1 Pfeffer J. (e_1_2_1_20_1) 1998 e_1_2_1_4_1 e_1_2_1_2_1 e_1_2_1_16_1 e_1_2_1_17_1 Drucker P. (e_1_2_1_9_1) 1954 e_1_2_1_18_1 |
| References_xml | – volume: 36 start-page: 321 issue: 3 year: 1997 end-page: 336 article-title: Adding value through human resources: Reorienting human resource measurement to drive business performance publication-title: Human Resource Management – start-page: 104 year: 1998, August end-page: 111 article-title: The war for talent publication-title: Fast Company – volume: 40 start-page: 171 year: 1997 end-page: 188 article-title: Technical and strategic human resource management effectiveness as determinants of firm performance publication-title: Academy of Management Journal – volume: 37 start-page: 31 issue: 1 year: 1998 end-page: 46 article-title: On becoming a strategic partner: The role of Human Resources in gaining competitive advantage publication-title: Human Resource Management – start-page: 3 year: 1995 end-page: 6 – volume: 35 start-page: 458 year: 1990 end-page: 483 article-title: A multiple constituency model of organizational effectiveness: An empirical examination at the human resource level publication-title: Administrative Science Quarterly – year: 1954 – year: 1990 – year: 1977, May‐June article-title: Organizing and staffing the personnel function publication-title: Harvard Business Review – year: 1998 – volume: 36 start-page: 303 issue: 3 year: 1997 end-page: 320 article-title: Measuring Human resources: An overview of practice and a prescription for results publication-title: Human Resource Management – year: 1984 – volume: 19 start-page: 699 year: 1994 end-page: 727 article-title: Human resource systems and sustained competitive advantage: A competency‐based perspective publication-title: Academy of Management Review – volume: 5 start-page: 301 issue: 2 year: 1994 end-page: 326 article-title: Human resources and sustained competitive advantage: A resource‐based perspective publication-title: International Journal of Human Resource Management – volume: 36 start-page: 343 issue: 3 year: 1997 end-page: 356 article-title: Measuring intellectual capital: Learning from financial history publication-title: Human Resource Management – volume: 19 start-page: 11 issue: 4 year: 1996 end-page: 13 article-title: The current practice of the Human resources function publication-title: Human Resource Planning – volume: 37 start-page: 3 issue: 1 year: 1998 end-page: 16 article-title: An examination of factors associated with the integration of human resource management and strategic decision making publication-title: Human Resource Management – volume: 38 start-page: 635 year: 1995 end-page: 672 article-title: The impact of human resource management practices on turnover, productivity, and corporate financial performance publication-title: Academy of Management Journal – volume: 39 start-page: 779 issue: 4 year: 1996 end-page: 801 article-title: The impact of human resource management on organizational performance: Progress and prospect publication-title: Academy of Management Journal – year: 1997 – start-page: 105 year: 1996, Jan. 15 article-title: Taking on the last bureaucracy publication-title: Fortune – volume: 36 start-page: 39 issue: 1 year: 1997 end-page: 48 article-title: HR as a source of shareholder value: Research and recommendations publication-title: Human Resource Management – volume: 39 start-page: 779 issue: 4 year: 1996 end-page: 985 article-title: Special Research Forum: Human Resource Management and Organizational Performance publication-title: Academy of Management Journal – volume: 39 start-page: 802 year: 1996 end-page: 835 article-title: Theoretical frameworks in strategic human resource management: Universalistic, contingency, and configurational perspectives publication-title: Academy of Management Journal – start-page: 41 year: 1980, March‐April end-page: 52 article-title: Quantifying the human resources function publication-title: Personnel – volume: 37 start-page: 17 issue: 1 year: 1998 end-page: 30 article-title: Strategy, core competence, and HR involvement as determinants of HR effectiveness and refinery performance publication-title: Human Resource Management – ident: e_1_2_1_2_1 doi: 10.2307/256712 – ident: e_1_2_1_8_1 doi: 10.2307/256713 – ident: e_1_2_1_22_1 doi: 10.2307/2393313 – volume-title: The Human Equation year: 1998 ident: e_1_2_1_20_1 contributor: fullname: Pfeffer J. – ident: e_1_2_1_27_1 doi: 10.1002/(SICI)1099-050X(199821)37:1<17::AID-HRM3>3.0.CO;2-Y – start-page: 41 year: 1980 ident: e_1_2_1_11_1 article-title: Quantifying the human resources function publication-title: Personnel contributor: fullname: Fitz‐enz J. – start-page: 105 year: 1996 ident: e_1_2_1_21_1 article-title: Taking on the last bureaucracy publication-title: Fortune contributor: fullname: Stewart T. – ident: e_1_2_1_28_1 doi: 10.1002/(SICI)1099-050X(199723)36:3<321::AID-HRM4>3.0.CO;2-Y – ident: e_1_2_1_7_1 doi: 10.1002/(SICI)1099-050X(199723)36:3<343::AID-HRM6>3.0.CO;2-W – ident: e_1_2_1_17_1 doi: 10.2307/257025 – volume-title: Human value management: The value‐adding human resource management strategy for the 1990's year: 1990 ident: e_1_2_1_13_1 contributor: fullname: Fitz‐enz – ident: e_1_2_1_23_1 doi: 10.1002/(SICI)1099-050X(199723)36:3<303::AID-HRM3>3.0.CO;2-# – volume: 19 start-page: 11 issue: 4 year: 1996 ident: e_1_2_1_19_1 article-title: The current practice of the Human resources function publication-title: Human Resource Planning contributor: fullname: McMahan G. – ident: e_1_2_1_18_1 doi: 10.2307/258742 – ident: e_1_2_1_4_1 doi: 10.2307/256712 – volume-title: Human Resource Champions year: 1998 ident: e_1_2_1_24_1 contributor: fullname: Ulrich D. – volume-title: The Practice of Management year: 1954 ident: e_1_2_1_9_1 contributor: fullname: Drucker P. – ident: e_1_2_1_26_1 doi: 10.1080/09585199400000020 – ident: e_1_2_1_16_1 doi: 10.2307/256741 – ident: e_1_2_1_3_1 doi: 10.1002/(SICI)1099-050X(199821)37:1<31::AID-HRM4>3.0.CO;2-W – start-page: 3 volume-title: Attribution Theory: An Organizational Perspective year: 1995 ident: e_1_2_1_25_1 contributor: fullname: Weiner B. – ident: e_1_2_1_6_1 doi: 10.1002/(SICI)1099-050X(199821)37:1<3::AID-HRM2>3.0.CO;2-0 – ident: e_1_2_1_5_1 doi: 10.1002/(SICI)1099-050X(199721)36:1<39::AID-HRM8>3.0.CO;2-X – volume-title: How to measure human resources management year: 1984 ident: e_1_2_1_12_1 contributor: fullname: Fitz‐enz J. – year: 1977 ident: e_1_2_1_14_1 article-title: Organizing and staffing the personnel function publication-title: Harvard Business Review contributor: fullname: Foulkes F. – start-page: 104 year: 1998 ident: e_1_2_1_10_1 article-title: The war for talent publication-title: Fast Company contributor: fullname: Fishman C. – volume-title: The Service‐Profit Chain year: 1997 ident: e_1_2_1_15_1 contributor: fullname: Heskett J. |
| SSID | ssj0001497 |
| Score | 2.0819345 |
| Snippet | This study compares HR and line executives' evaluations of the effectiveness of the HR function in terms of its service delivery, roles, and contributions to... Abstract This study compares HR and line executives' evaluations of the effectiveness of the HR function in terms of its service delivery, roles, and... |
| SourceID | proquest crossref wiley istex |
| SourceType | Aggregation Database Publisher |
| StartPage | 111 |
| SubjectTerms | Audits Comparative studies Competitive advantage Customers Effectiveness Employees Human resource management Human resources Line managers Perceptions Strategic planning Succession planning Turnover Value added |
| SummonAdditionalLinks | – databaseName: Wiley Online Library - Core collection (SURFmarket) dbid: DR2 link: http://utb.summon.serialssolutions.com/2.0.0/link/0/eLvHCXMwnV1bS8MwGA0yQXzxLs6pRBB9Wbc0S3rxTee2ImxIcTjwIaRNgjDcZBcY_nqTtN2cIIgvbaBJ2uZLvu8knJwAcIUClUhtWUdJfSGSY4e7RDpE-WFAeEiFbzY4d3te1CePAzrIWZVmL0ymD7FccDMjw_prM8B5Mq2vREPfJu82qd2v2_ANm-shXilHaeCfy2UihwQkKHRnEa4XBdci0aZp1MUazPwOVm20ae-C1-I7M5LJsDafJbX084eE4_9-ZA_s5CAU3mW9Zh9syNEB2Co48IfAnvXAzYof1HNVCflIwCiGrYVM58Y9Tm_g04oQA8fKPrXMkNx53sLCCVVhbDSjqrYSo4VVnLA1PQL9duu5GTn5eQxOarafOlghxQXylEoFTURCkxQrEiIsOFU68Ltc4FBpexPqu9QXAgdBorNrRBD63JWNY1AajUfyBEBX-B6ShIsAS-JKXTb1FDaUU8QR540yuCxswz4y2Q2WCSxjptvLJsrg2hptmYFPhoam5lP20uswl94j1CQdFpdBpbAqy0folGlcpKeCejKrq7HW-fU9LIq75n7614wVsJ0x1cxazRkozSZzea6hyyy5sJ30CwPA6bE priority: 102 providerName: Wiley-Blackwell |
| Title | Comparing Line and HR Executives' Perceptions of HR Effectiveness: Services, Roles, and Contributions |
| URI | https://api.istex.fr/ark:/67375/WNG-15B00C4G-R/fulltext.pdf https://onlinelibrary.wiley.com/doi/abs/10.1002%2Fhrm.1002 https://www.proquest.com/docview/222114717 |
| Volume | 40 |
| hasFullText | 1 |
| inHoldings | 1 |
| isFullTextHit | |
| isPrint | |
| link | http://utb.summon.serialssolutions.com/2.0.0/link/0/eLvHCXMwfV3dS8MwEA-6gfgifuL8GBFEXyxLs6QfvojfRdiQ4nBvIW0SBHGbm8L-fHNpOvVBX5qUple4a-9-SX-5Q-iYJKbQ1rKB0fbAtKSBDJkOmInThMmUqxg2OPf6UTZgD0M-9NycmadV1j7ROWo1LmGNvGPjmIXudvJxMXkPoGgU_Fz1FTSWUTOkJAJGVzxczLcA_PuUmSRgCUvq3LOEdl6mb67zKxo1QbHzX1DzJ2B1EeduHa15qIgvK9tuoCU92kQrNVN9C7mKDBLW5TBgRSxHCmc51nNdfoITm53iyTdtBY-Nu-r4G97FnePaVZxhoBnaBoQ4-rqvgzXbRoO726frLPBVE4ISNokG1BAjFYmMKRUvVMGLkhqWEqokNzY8h1LR1FirMB6HPFaKJklhh9u4ncYy1N0d1BiNR3oX4VDFEdFMqoRqFmp7bxkZCsRQIomU3RY6qrUnJlVyDFGlQabCath1WujEqXUxQE5fgUwWc_HcvxchvyLkmt2LvIX2a70L_x3NxMLqVowzxZ_PEVneg3bvXzH7aLUikcEyygFqfEw_9aFFFR9F2707bdS8uu0_5vbsJqdf1HPNPA |
| link.rule.ids | 315,783,787,1378,12068,21400,27936,27937,31731,33756,43322,43817,46306,46730,74073,74630 |
| linkProvider | ProQuest |
| linkToHtml | http://utb.summon.serialssolutions.com/2.0.0/link/0/eLvHCXMwfV3dT8IwEG8UEvXF-BkRP2pi9MWFrrRs88UIAaYCMQQib023tjExAvKR8Ofblg7lQV_WJuva5G67-_X26x0A1yhUidSa9ZTUFyI59rhPpEdUEIWER1QE5oBzu1OJ--R5QAeOmzN1tMrMJlpDLUapiZGXtB_T0F1vPh7GX54pGmV-rroKGpsgbzJV6b1XvlrvvHZXpljDf5c0E3kkJGGWfRbh0vvk03bW_FHeiHaxBjZ_Q1brcxp7YNeBRfi41O4-2JDDA7CVcdUPga3JwE1kDhq0CPlQwLgL5UKmc2PGprdw_ENcgSNl71oGhzNy9zAzFnfQEA11YyaxBHZXCWt6BPqNeq8We65ugpeaY6IeVkhxgSpKpYImIqFJihWJEBacKu2gfS5wpLReCA18GgiBwzDRw7XnjgLuy_IxyA1HQ3kCoC-CCpKEixBL4kv9bFpR2FBDEUeclwvgKpMeGy_TY7BlImTMtIRtpwBurFhXA_jkw9DJAsreOk3m0ypCNdJk3QIoZnJn7kuaspXe9TRWFX-uw-Ju27Sn_05zCbbjXrvFWk-dlyLYWVLKTFDlDORmk7k81xhjlly4N-kb3wHPDw |
| linkToPdf | http://utb.summon.serialssolutions.com/2.0.0/link/0/eLvHCXMwfV1LSwMxEB60heJFfGJ9RhC9uDSbJvvwIlZb66NFiqK3kN0kCGJbWwv9-SZptupBL5vAZmdhZnZmMvtlBuAIJzpTRrKBVuZClSCBCKkKqI7ThIqUydgecO50o_YTvX1hL76k0NjDKgub6Ay1HOQ2R14zfsyE7mbzUdMeFfFw1ToffgS2gZT90eq7aSxCOaZRHZeg3Gh2H3pzs2y2Ar6AJg5oQpOiEi0mtdfRu5v88k1ly-bpr8DzZ_jq_E9rBZZ94IguZpJehQXVX4NKgVtfB9efQdgsHbKRIxJ9ido9pKYqn1iTNj5Bw28QCxpod9ehObzBO0OF4ThFFnRoBkvEgdl9V6zxBjy1mo-X7cD3UAhye2Q0IBprIXGkdS5ZJjOW5UTTFBMpmDbOOhSSpNrIiLI4ZLGUJEkys9x48TQWoapvQqk_6KstQKGMI6yokAlRNFTm2TzSxMJEscBC1KtwWHCPD2elMvisKDLhhsNuUoVjx9b5AjF6s9CymPHn7jUPWQPjS3rNe1XYKfjO_Vc15nMdMGScKP58D2_3Onbc_pfMAVSMEvH7m-7dDizN0GU2v7ILpc_RRO2ZcOMz2_eK9AVy1dM9 |
| openUrl | ctx_ver=Z39.88-2004&ctx_enc=info%3Aofi%2Fenc%3AUTF-8&rfr_id=info%3Asid%2Fsummon.serialssolutions.com&rft_val_fmt=info%3Aofi%2Ffmt%3Akev%3Amtx%3Ajournal&rft.genre=article&rft.atitle=Comparing+line+and+HR+executives%27+perceptions+of+HR+effectiveness%3A+Services%2C+roles%2C+and+contributions&rft.jtitle=Human+resource+management&rft.au=Wright%2C+Patrick+M&rft.au=McMahan%2C+Gary+C&rft.au=Snell%2C+Scott+A&rft.au=Gerhart%2C+Barry&rft.date=2001-06-01&rft.pub=Wiley+Periodicals+Inc&rft.issn=0090-4848&rft.eissn=1099-050X&rft.volume=40&rft.issue=2&rft.spage=111&rft_id=info:doi/10.1002%2Fhrm.1002&rft.externalDBID=HAS_PDF_LINK&rft.externalDocID=74451554 |
| thumbnail_l | http://covers-cdn.summon.serialssolutions.com/index.aspx?isbn=/lc.gif&issn=0090-4848&client=summon |
| thumbnail_m | http://covers-cdn.summon.serialssolutions.com/index.aspx?isbn=/mc.gif&issn=0090-4848&client=summon |
| thumbnail_s | http://covers-cdn.summon.serialssolutions.com/index.aspx?isbn=/sc.gif&issn=0090-4848&client=summon |