Family role overload’s relationship with stress and satisfaction

• Published in: Journal of managerial psychology Vol. 32; no. 1; pp. 61 - 74
• Main Authors: Park, Rhokeun, Jang, Soo Jung
• Format: Journal Article
• Language: English
• Published: Bradford Emerald Publishing Limited 01.01.2017; Emerald Group Publishing Limited
• Subjects: Discontent; Employees; Employers; Hypotheses; Insurance; Job satisfaction; Occupational health; Occupational psychology; Occupational roles; Occupational stress; Personal characteristics; Roles; Self-efficacy; Social support; Stress; Stress management; Theory; Work environment; Workplaces; South Korea; Family role overload; Job satisfaction; Job involvement; Stress; Conservation of resources theory; Self-efficacy
• ISSN: 0268-3946; 1758-7778
• DOI: 10.1108/JMP-01-2016-0020

Purpose The purpose of this paper is twofold: first, to examine the mediating role of stress in the relationship between family role overload and job satisfaction; and second, to investigate the moderating roles of self-efficacy and job involvement in the association between family role overload and stress. Design/methodology/approach The proposed hypotheses were tested using a moderated mediation model with a data set collected from a large insurance company in Seoul, South Korea, in 2012. Findings The findings indicate that stress mediates the relationship between family role overload and job satisfaction. The results also confirmed that family role overload is more strongly related to stress for employees with high self-efficacy and job involvement than for those with low self-efficacy and job involvement. Research limitations/implications Since the survey was conducted only in an insurance company, it is difficult to generalize the results of this study. However, the findings from this study provide insights into how family role overload is transferred to dissatisfaction in the workplace, and which types of employees experience a greater level of stress from family role overload. Practical implications The findings suggest that managers should identify which employees have strong self-efficacy and job involvement, and provide them with more measures to reduce stress. Originality/value While previous studies have focused on the relationship between work role overload and stress, the present study provides evidence of the relationship between family role overload and stress. In addition, some previous studies have researched the interactions between job stressors and personal characteristics, but the present study elucidates the interactions between family stressors and personal characteristics.