Empowering staff through audit

Describes the use of multidisciplinary project teams in audit planning, process and outcome. Discusses the motivation and need for reward in personal professional settings and patient satisfaction surveys in the contractual arena into which they have been drawn.

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Bibliographic Details
Published inHealth manpower management Vol. 21; no. 4; pp. 20 - 22
Main Author Fleming, Lesley M
Format Journal Article
LanguageEnglish
Published England MCB UP Ltd 1995
Emerald Group Publishing Limited
Subjects
Audits
Charters
Community health care
Confidentiality
Data Display
Employee empowerment
Employees
Empowerment
Health administration
Health care industry
Home loans
Hospitals, Public - organization & administration
Hospitals, Public - standards
Humans
Internal audit
Management Audit - organization & administration
Management Quality Circles
National health services
Outcome and Process Assessment (Health Care) - organization & administration
Patient Advocacy
Patient satisfaction
Planning Techniques
Polls & surveys
Quality assurance
Quality of service
Questionnaires
Software
Staff Development - methods
State Medicine - standards
Surveys and Questionnaires
Teams
Total quality
United Kingdom
United Kingdom > UK
Teams
Quality assurance
Internal audit
Empowerment
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Summary:Describes the use of multidisciplinary project teams in audit planning, process and outcome. Discusses the motivation and need for reward in personal professional settings and patient satisfaction surveys in the contractual arena into which they have been drawn.
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ISSN:0955-2065
1758-7158
DOI:10.1108/09552069510092737