Exploring constraints in business travel for disabled workers: An ecological systems perspective

It is reasonable to expect that travel systems at the workplace would consistently support disabled workers to travel for work in a manner consistent with their needs. Yet, insufficient travel support, systemic bias and discrimination are often the lived experience of disabled workers. To date, rese...

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Bibliographic Details
Published inDisability & society Vol. 39; no. 3; pp. 767 - 790
Main Authors Karl, Marion, Pegg, Shane, Harpur, Paul
Format Journal Article
LanguageEnglish
Published Abingdon Routledge 15.03.2024
Taylor & Francis Ltd
Subjects
accessible tourism
Business travel
Constraints
disability
Discrimination
ecological systems theory
Higher education
Leisure
Negotiation
Qualitative research
Travel
travel constraint negotiation
travel experiences
Work experience
Workers
Workplaces
Online AccessGet full text
ISSN0968-7599
1360-0508
DOI10.1080/09687599.2022.2088333

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Summary:It is reasonable to expect that travel systems at the workplace would consistently support disabled workers to travel for work in a manner consistent with their needs. Yet, insufficient travel support, systemic bias and discrimination are often the lived experience of disabled workers. To date, research has predominantly focused on leisure travel and disability. Applying an ecological systems theoretical frame, this study investigated how disabled workers in the higher education sector negotiate travel constraints during the organisation and experience of work-related travel. A qualitative research approach was used to understand and improve work-related travel for disabled workers. Findings revealed that disabled workers are regularly forced to negotiate layers of travel constraints related to their personal circumstances and embedded in an interacting environmental system comprising their private life, workplace and broader society. Recommendations are made for a work-travel system that is more inclusive of all workers.
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ISSN:0968-7599
1360-0508
DOI:10.1080/09687599.2022.2088333