Beyond Zero Tolerance: a varied approach to workplace violence

Violence in the health- and social-care workplace remains unexplored, with a knowledge base which is often ambiguous or incomplete. However, the issue has attracted increasing attention over the last two decades as indicated by an expanding range of policy initiatives and growing research literature...

Full description

Saved in:
Bibliographic Details
Published inBritish journal of nursing (Mark Allen Publishing) Vol. 14; no. 15; p. 810
Main Authors Paterson, Brodie, Leadbetter, David, Miller, Gail
Format Journal Article
LanguageEnglish
Published England 01.08.2005
Subjects
Community Health Services - methods
Community-Institutional Relations
Humans
Occupational Exposure - prevention & control
Occupational Health
Organizational Culture
Public Health Practice
Staff Development - methods
United Kingdom
Violence - prevention & control
Online AccessGet more information

Cover

More Information
Summary:Violence in the health- and social-care workplace remains unexplored, with a knowledge base which is often ambiguous or incomplete. However, the issue has attracted increasing attention over the last two decades as indicated by an expanding range of policy initiatives and growing research literature. Additionally, a proliferation of training programmes for healthcare staff has appeared. This paper will explore the reasons for an observed tendency for interventions to focus on training as the primary response, which suggests a misperception of the problem of violence as principally a function of interpersonal conflict. It argues that a radical cultural shift is needed, which recognises the organizational and societal roots of violence, and that adopts and applies the principles of a public health approach.
ISSN:0966-0461
DOI:10.12968/bjon.2005.14.15.18598