Structured Coaching Programs to Develop Staff

Health care environments are complex and chaotic, therein challenging patients and professionals to attain satisfaction, well-being, and exceptional outcomes. These chaotic environments increase the stress and burnout of professionals and reduce the likelihood of optimizing success in many dimension...

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Published inThe Journal of continuing education in nursing Vol. 48; no. 8; pp. 373 - 378
Main Authors Dyess, Susan MacLeod, Sherman, Rose, Opalinski, Andra, Eggenberger, Terry
Format Journal Article
LanguageEnglish
Published United States SLACK INCORPORATED 01.08.2017
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Summary:Health care environments are complex and chaotic, therein challenging patients and professionals to attain satisfaction, well-being, and exceptional outcomes. These chaotic environments increase the stress and burnout of professionals and reduce the likelihood of optimizing success in many dimensions. Coaching is evolving as a professional skill that may influence the optimization of the health care environment. This article reflects on three coaching programs: Gallup Strengths-Based Coaching, Dartmouth Microsystem Coaching, and Health and Wellness Nurse Coaching. Each approach is presented, processes and outcomes are considered, and implications for educators are offered. Continuing education departments may recognize various coaching approaches as opportunities to support staff professionals achieve not only the triple aim, but also the quadruple aim. J Contin Educ Nurs. 2017;48(8):373-378.
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ISSN:0022-0124
1938-2472
DOI:10.3928/00220124-20170712-10