Integrating Human Support Into Behavioral Intervention Technologies: The Efficiency Model of Support

A growing number of interventions use websites, mobile applications, and wearable devices to deliver and enhance mental health treatments. These technologies are used more often and are more effective when provided along with human support. Integrating human support, however, requires developed mode...

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Published inClinical psychology (New York, N.Y.) Vol. 24; no. 1; pp. 27 - 45
Main Authors Schueller, Stephen M., Tomasino, Kathryn Noth, Mohr, David C.
Format Journal Article
LanguageEnglish
Published Washington Wiley Subscription Services, Inc 01.03.2017
Subjects
adherence
Behavior modification
efficacy
Efficiency
eHealth
human support
mHealth
Towns
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Summary:A growing number of interventions use websites, mobile applications, and wearable devices to deliver and enhance mental health treatments. These technologies are used more often and are more effective when provided along with human support. Integrating human support, however, requires developed models for providing this support. This article presents the Efficiency Model of Support, a new model for understanding the provision of human support in the context of behavioral intervention technologies. The Efficiency Model of Support defines the ratio of benefit accrued from an intervention to resources devoted to it as a critical consideration in support provision. The Efficiency Model of Support serves to consolidate the current findings and guide future research and practice with regard to human support and technology.
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ISSN:0969-5893
1468-2850
DOI:10.1111/cpsp.12173