Multisource feedback: Lessons learned and implications for practice

Organizations around the world are using multisource, or 360‐degree, feed‐back. Although many HR practitioners embrace it as an important mecha‐nism for leadership development, organizations must attend to and address several issues in order to maximize the utility of multisource feedback (MSF). We...

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Bibliographic Details
Published inHuman resource management Vol. 46; no. 2; pp. 285 - 307
Main Authors Atwater, Leanne E., Brett, Joan F., Charles, Atira Cherise
Format Journal Article
LanguageEnglish
Published Hoboken Wiley Subscription Services, Inc., A Wiley Company 01.06.2007
Wiley Periodicals Inc
Subjects
Feedback
Human resource management
Organization development
Organizational learning
Studies
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Summary:Organizations around the world are using multisource, or 360‐degree, feed‐back. Although many HR practitioners embrace it as an important mecha‐nism for leadership development, organizations must attend to and address several issues in order to maximize the utility of multisource feedback (MSF). We discuss current research findings and highlight issues for managers to consider both before starting a multisource feedback process and after the feedback is given, plus we review potential outcomes of the process. We also describe lessons learned from an intensive three‐year investigation of an MSF implementation in two organizations. © 2007 Wiley Periodicals, Inc.
Bibliography:ArticleID:HRM20161
istex:E266FAC0D46E6EF3437473C8CDDB71844CF15FA8
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ISSN:0090-4848
1099-050X
DOI:10.1002/hrm.20161