Retaining Front-Line Personnel in a Pandemic: Examining the Effects of Preparation and Capacity to Respond

• Published in: International journal of public administration Vol. 47; no. 15; pp. 1032 - 1047
• Main Authors: Henderson, Alexander C., Melitski, James
• Format: Journal Article
• Language: English
• Published: New York Routledge 17.11.2024; Marcel Dekker, Inc
• Subjects: capacity; COVID; COVID-19; Criminal investigations; Efficacy; Employees; Group dynamics; Job performance; Job satisfaction; Law enforcement; Organizational commitment; Pandemics; Police; preparation; Public services; Retention; Satisfaction; Stress; Uncertainty

The COVID-19 pandemic has placed significant stress on public services, including front-line personnel in a variety of core government positions like policing. Past research in law enforcement has long described challenges related to these ideas of uncertainty, stress, and situational difficulties,...