Retaining Front-Line Personnel in a Pandemic: Examining the Effects of Preparation and Capacity to Respond

The COVID-19 pandemic has placed significant stress on public services, including front-line personnel in a variety of core government positions like policing. Past research in law enforcement has long described challenges related to these ideas of uncertainty, stress, and situational difficulties,...

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Bibliographic Details
Published inInternational journal of public administration Vol. 47; no. 15; pp. 1032 - 1047
Main Authors Henderson, Alexander C., Melitski, James
Format Journal Article
LanguageEnglish
Published New York Routledge 17.11.2024
Marcel Dekker, Inc
Subjects
capacity
COVID
COVID-19
Criminal investigations
Efficacy
Employees
Group dynamics
Job performance
Job satisfaction
Law enforcement
Organizational commitment
Pandemics
Police
preparation
Public services
Retention
Satisfaction
Stress
Uncertainty
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Summary:The COVID-19 pandemic has placed significant stress on public services, including front-line personnel in a variety of core government positions like policing. Past research in law enforcement has long described challenges related to these ideas of uncertainty, stress, and situational difficulties, and the effects of those on individual and group behavior and work practices. This exploratory research focuses on the retention of these key personnel in the midst of a pandemic. Survey data were collected in 2020 and 2021 from law enforcement personnel at all departmental ranks. Results indicate that there is wide variation in feelings of preparedness and efficacy of response, and that those with stronger perceptions of organizational capacity to respond to the pandemic, increased job satisfaction, and higher organizational commitment were more likely to express an intent to remain in those positions on a short- and long-term basis.
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ISSN:0190-0692
1532-4265
DOI:10.1080/01900692.2023.2250092