Retaining Front-Line Personnel in a Pandemic: Examining the Effects of Preparation and Capacity to Respond
The COVID-19 pandemic has placed significant stress on public services, including front-line personnel in a variety of core government positions like policing. Past research in law enforcement has long described challenges related to these ideas of uncertainty, stress, and situational difficulties,...
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| Published in | International journal of public administration Vol. 47; no. 15; pp. 1032 - 1047 |
|---|---|
| Main Authors | , |
| Format | Journal Article |
| Language | English |
| Published |
New York
Routledge
17.11.2024
Marcel Dekker, Inc |
| Subjects | |
| Online Access | Get full text |
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| Abstract | The COVID-19 pandemic has placed significant stress on public services, including front-line personnel in a variety of core government positions like policing. Past research in law enforcement has long described challenges related to these ideas of uncertainty, stress, and situational difficulties, and the effects of those on individual and group behavior and work practices. This exploratory research focuses on the retention of these key personnel in the midst of a pandemic. Survey data were collected in 2020 and 2021 from law enforcement personnel at all departmental ranks. Results indicate that there is wide variation in feelings of preparedness and efficacy of response, and that those with stronger perceptions of organizational capacity to respond to the pandemic, increased job satisfaction, and higher organizational commitment were more likely to express an intent to remain in those positions on a short- and long-term basis. |
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| AbstractList | The COVID-19 pandemic has placed significant stress on public services, including front-line personnel in a variety of core government positions like policing. Past research in law enforcement has long described challenges related to these ideas of uncertainty, stress, and situational difficulties, and the effects of those on individual and group behavior and work practices. This exploratory research focuses on the retention of these key personnel in the midst of a pandemic. Survey data were collected in 2020 and 2021 from law enforcement personnel at all departmental ranks. Results indicate that there is wide variation in feelings of preparedness and efficacy of response, and that those with stronger perceptions of organizational capacity to respond to the pandemic, increased job satisfaction, and higher organizational commitment were more likely to express an intent to remain in those positions on a short- and long-term basis. |
| Author | Henderson, Alexander C. Melitski, James |
| Author_xml | – sequence: 1 givenname: Alexander C. surname: Henderson fullname: Henderson, Alexander C. email: alexander.henderson@marist.edu organization: Marist College – sequence: 2 givenname: James surname: Melitski fullname: Melitski, James organization: Marist College |
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| SubjectTerms | capacity COVID COVID-19 Criminal investigations Efficacy Employees Group dynamics Job performance Job satisfaction Law enforcement Organizational commitment Pandemics Police preparation Public services Retention Satisfaction Stress Uncertainty |
| Title | Retaining Front-Line Personnel in a Pandemic: Examining the Effects of Preparation and Capacity to Respond |
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