TRANSFORMATIONAL LEADERSHIP IN INDONESIAN DIVERSIFIED-CULTURAL SME SECTOR: AN INVESTIGATION OF THE SETTLEMENT CRITERIA OF JOB PERFORMANCE

• Published in: Studia Universitatis Vasile Goldiş Arad. Seria ştiinţe economice Vol. 34; no. 3; pp. 79 - 107
• Main Authors: Islam, Shainima, Hari Adi, Pramono, Suliyanto, Suliyanto, Setyanto, Refius Pradipta, Suroso, Agus, Bahauddin, Khalid Md, Iftakhar, Nayma
• Format: Journal Article
• Language: English
• Published: Arad Editura Universităţii Vasile Goldiş 01.09.2024; Vasile Goldis University Press; Sciendo; "Vasile Goldis" University Press
• Subjects: Behavior; Business Economy / Management; Citizenship; Culture; Employees; Empowerment; Indonesia SME; Job Performance; Job Satisfaction; Leadership; M10; M51; Motivation; Multiculturalism & pluralism; Organizational change; Organizational Citizenship Behavior; Organizational citizenship behaviour; Personal development; Productivity; Quantitative analysis; Small & medium sized enterprises-SME; Transformational Leadership; Working conditions; Indonesia; Indonesia SME; Transformational Leadership; Job Performance; Organizational Citizenship Behavior; Job Satisfaction
• ISSN: 1584-2339; 2285-3065; 2285-3065
• DOI: 10.2478/sues-2024-0014

The main goals of the study were to examine how transformational leadership affected organizational citizenship behavior, worker productivity, and employee job satisfaction in Indonesian Small- and Medium-Sized Enterprise (SME) settings. The study used a quantitative technique and included 295 people as samples. Since Indonesia is a multi-cultural nation, responses were gathered from employees in multiple cities. Data was gathered via online and print surveys and was then analyzed using SPSS 23 and Smart PLS Software. The findings of this study point to a clear, positive, and substantial relationship between transformational leadership and worker job satisfaction, organizational citizenship behavior, and work performance. Additionally, to job satisfaction and organizational citizenship, it has been shown that employee job performance is somewhat mediated by employee behavior. This is the first paper in the setting of Indonesian SMEs that looks at the impact of transformational leadership on employee job performance after job satisfaction and organizational citizenship behavior.