Effects of Video Modeling for Young Adults With Autism in Community Employment Settings

This single case design study evaluated the effects of a video modeling (VM) intervention on the customer service skills of five young adults with autism spectrum disorder (ASD). Verbalization of greeting, service, and closing phrases contextualized to community employment settings were the target b...

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Bibliographic Details
Published inCareer development and transition for exceptional individuals Vol. 43; no. 4; pp. 209 - 225
Main Authors Bross, Leslie Ann, Travers, Jason C., Wills, Howard P., Huffman, Jonathan M., Watson, Emma K., Morningstar, Mary E., Boyd, Brian A.
Format Journal Article
LanguageEnglish
Published Los Angeles, CA SAGE Publications 01.11.2020
SAGE Publications and Hammill Institute on Disabilities
Subjects
Autism
Generalization
Helping Relationship
Intervention
Job Skills
Maintenance
Modeling (Psychology)
Pervasive Developmental Disorders
Program Effectiveness
Skill Development
Verbal Communication
Video Technology
Young Adults
single-subject design
employment
autism spectrum disorder
video modeling
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Summary:This single case design study evaluated the effects of a video modeling (VM) intervention on the customer service skills of five young adults with autism spectrum disorder (ASD). Verbalization of greeting, service, and closing phrases contextualized to community employment settings were the target behaviors. A systematic approach to visual analysis indicated the presence of a functional relation for all participants. Coworkers, job coaches, and supervisors successfully applied the VM intervention during the generalization condition. Maintenance probes conducted at 2 and 4 weeks indicated that most customer service skills were maintained. Results indicated VM was also effective in enhancing the quality of interactions with customers. Implications for research and practice related to the competitive employment of young adults with ASD are discussed.
ISSN:2165-1434
2165-1442
DOI:10.1177/2165143420941488