MEASURING HUMAN FACTORS IN MAINTENANCE: A LITERATURE REVIEW

Strategies to manage the human factors in maintenance are documented in the maintenance management and human sciences spaces. However, it is unclear from the literature which indicators and measurements should be used for these factors. It is also unclear how to integrate them into traditional maint...

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Bibliographic Details
Published inSouth African journal of industrial engineering Vol. 31; no. 4; pp. 104 - 114
Main Authors Peach, Rina, Visser, Krige
Format Journal Article
LanguageEnglish
Portuguese
Published Bedfordview South African Institute for Industrial Engineering 01.12.2020
The Southern African Institute for Industrial Engineering
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Summary:Strategies to manage the human factors in maintenance are documented in the maintenance management and human sciences spaces. However, it is unclear from the literature which indicators and measurements should be used for these factors. It is also unclear how to integrate them into traditional maintenance performance frameworks. This article summarises the maintenance human factors and measurements found in the literature. A systematic literature review of the most often cited human factors indicated a statistically significant correlation with the 'human factors analysis and classification system - maintenance extension' framework. A hierarchal maintenance measurement framework that includes these maintenance human factors is proposed.
ISSN:2224-7890
1012-277X
2224-7890
DOI:10.7166/31-4-2325