Exploring source of the variety in organizational innovation adoption issues – An empirical study of managers’ label on knowledge management project issues in Taiwan

• Published in: Expert systems with applications Vol. 36; no. 2; pp. 1380 - 1390
• Main Authors: Chen, Hsiu-Ju, Lin, Tung-Ching
• Format: Journal Article
• Language: English
• Published: Elsevier Ltd 01.03.2009
• Subjects: Benefits visibility; Intention to discuss; Issue salience; Knowledge management scope definition; Label; Intention to discuss; Label; Benefits visibility; Issue salience; Knowledge management scope definition
• ISSN: 0957-4174; 1873-6793
• DOI: 10.1016/j.eswa.2007.11.016

Knowledge management enhances organizational competitiveness. However, its adoption in many enterprises is not as integrated as emphasized. Without managers’ initiating discussion of innovation issues in organizational meeting, no further organizational action will be taken because managers have the right to decide resources allocation on organizational meeting. Furthermore, the benefits of knowledge management adoption are not so obvious when comparing with ERP, but it still takes cost. Therefore, this study explored managers’ label, being beneficial or burdening to enterprises, toward knowledge management project issues and its impact on their intention to discuss on organizational meeting. A total of 161 valid returned questionnaires from managers were analyzed with PLS. The results showed significant impact of managers’ label on their intention to discuss the issues. To enterprises intending to broaden knowledge management adoption, solving the problem of managers’ label before discussing the issues on organizational meeting facilitates both the initiation and adoption.