Developing a competency model for private club managers

• Published in: International journal of hospitality management Vol. 31; no. 3; pp. 633 - 641
• Main Authors: Koenigsfeld, Jason P., Kim, SeungHyun, Cha, JaeMin, Perdue, Joe, Cichy, Ronald F.
• Format: Journal Article
• Language: English
• Published: Elsevier Ltd 01.09.2012
• Subjects: Club managers; Confirmatory factor analysis; Exploratory factor analysis; Managerial competencies; Private club industry; Confirmatory factor analysis; Managerial competencies; Exploratory factor analysis; Private club industry; Club managers
• ISSN: 0278-4319; 1873-4693
• DOI: 10.1016/j.ijhm.2011.08.007

► We developed and validated a model of the managerial competencies for private club managers. ► The ten-factor model of competency was identified from the exploratory and confirmatory factor analyses. ► Among ten dimensions, human resources-legal, leadership-interpersonal, and club governance were three most important managerial competencies for private club managers. The purpose of this study was to examine the psychometric properties and factor structure of the competency model for private club managers. This study developed and identified a valid and reliable model for managerial competencies that can be applied to private club managers. A total of 596 club managers responded to the survey, and the respondents were randomly divided into two subsamples: sample A was used for the exploratory factor analysis (EFA) and sample B was used for the confirmatory factor analysis (CFA). EFA resulted in 58 items, consisting of 10 dimensions, and the CFA confirmed the 10 dimensions of managerial competencies model (51 items), consisting of (1) golf, (2) facility maintenance, (3) human resources–legal, (4) leadership–interpersonal, (5) food and beverage, (6) club governance, (7) sports and recreation, (8) accounting, (9) marketing, and (10) strategic management. A model was developed in order to further understand important managerial competencies needed for managing a private club operation in the United States. This model can be used to update certification requirements and professional development programs for club managers, as well as update university curricular offerings.