What Do Leaders Recall About Their Multisource Feedback?

We examined 145 leaders' recall of their multisource feedback (MSF) 9 months after receiving the feedback. Leaders recalled more strengths than weaknesses, but these memories had only a small relationship with the actual feedback received. Leaders were more likely to recall feedback related to...

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Bibliographic Details
Published inJournal of leadership & organizational studies Vol. 14; no. 3; pp. 202 - 218
Main Authors Smither, James W, Brett, Joan F, Atwater, Leanne E
Format Journal Article
LanguageEnglish
Published Flint Sage Publications, Inc 01.02.2008
Sage Publications Ltd
Subjects
Analysis
Feedback
Feedback (Communication)
Feedback (Psychology)
Leadership
Methods
United States
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Summary:We examined 145 leaders' recall of their multisource feedback (MSF) 9 months after receiving the feedback. Leaders recalled more strengths than weaknesses, but these memories had only a small relationship with the actual feedback received. Leaders were more likely to recall feedback related to their consideration of employees and performance orientation than feedback related to developing and recognizing employees, and they were more likely to recall feedback from supervisors and direct reports than peers. Self versus other rating discrepancies were unrelated to recall, and recall of MSF was not related to subsequent improvement in MSF.
ISSN:1548-0518
1939-7089
DOI:10.1177/1071791907308463