Human resource management, employee engagement, and nonprofit hospital performance

Human resource management (HRM) has been shown to impact organizational performance, but more research is needed on particular human resource (HR) practices in nonprofits and their effect on performance. In this article, we explore one HRM practice argued to influence performance, employee engagemen...

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Bibliographic Details
Published inNonprofit management & leadership Vol. 29; no. 4; pp. 549 - 567
Main Authors Johansen, Morgen S., Sowa, Jessica E.
Format Journal Article
LanguageEnglish
Published Hoboken, USA Wiley Periodicals, Inc 01.06.2019
Wiley Subscription Services, Inc
Subjects
Employee involvement
Hospitals
human resource
Human resource management
Human resources management
Nonprofit hospitals
Nonprofit organizations
Organizational performance
United States
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Summary:Human resource management (HRM) has been shown to impact organizational performance, but more research is needed on particular human resource (HR) practices in nonprofits and their effect on performance. In this article, we explore one HRM practice argued to influence performance, employee engagement in decision‐making, examining whether involving staff at different levels of a nonprofit affects nonprofit organizational performance. Drawing on data from a 2011 study of nonprofit hospitals, we find employee engagement has a positive influence on managerial and stakeholder perceptions of organizational performance. Employee engagement in decision‐making is also related to objective nonprofit performance measures, although the effects are less consistent. We conclude by discussing the implications of these findings for nonprofit research and practice.
ISSN:1048-6682
1542-7854
DOI:10.1002/nml.21352