High-performing, loyal employees: the real way to implement strategy

Strategy implementation is best accomplished through high-performing people. Every organization must develop and retain its high-performing employees who are focused on giving target customers what they want. Key performance factors are explored including clear mission and strategy, selection and tr...

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Bibliographic Details
Published inStrategy & leadership Vol. 28; no. 6; pp. 28 - 33
Main Author Michlitsch, Joseph F.
Format Journal Article
LanguageEnglish
Published Chicago MCB UP Ltd 01.12.2000
Emerald Group Publishing Limited
Subjects
Airlines
Brand loyalty
Corporate culture
Customers
Executives
Human performance
Investments
Job classification
Loyalty
Managers
New employees
Strategic management
Strategic planning
Studies
Work study
United States > US
High-fliers
Corporate Culture
Strategy
Loyalty
Employee relations
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Summary:Strategy implementation is best accomplished through high-performing people. Every organization must develop and retain its high-performing employees who are focused on giving target customers what they want. Key performance factors are explored including clear mission and strategy, selection and training, corporate culture, communications and information, and rewards.
Bibliography:ObjectType-Article-2
SourceType-Scholarly Journals-1
ObjectType-Feature-1
content type line 23
ISSN:1087-8572
1758-9568
DOI:10.1108/10878570010380020