Corporate change: education as a catalyst

Provides a brief review of the organisational change process literature and its applicability to the hotel industry. It also uses an international hotel as a case study to introduce the organisational change process. The method of change is significant because it builds on an in-house educational pr...

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Bibliographic Details
Published inInternational journal of contemporary hospitality management Vol. 11; no. 1; pp. 16 - 23
Main Authors Davidson, Michael C.G, de Marco, Lyndall
Format Journal Article
LanguageEnglish
Published Bradford MCB UP Ltd 01.02.1999
Emerald Group Publishing Limited
Subjects
Case studies
Competition
Corporate culture
Education
Employees
Hospitality industry
Hotels & motels
Organizational change
Strategic management
Studies
Tourism
Australia
Hotels
Continuous change
Corporate culture
Organizational change
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Summary:Provides a brief review of the organisational change process literature and its applicability to the hotel industry. It also uses an international hotel as a case study to introduce the organisational change process. The method of change is significant because it builds on an in-house educational programme that was first piloted in the company's Australian property. This in-house programme has now been taken as a model to be utilised in other company properties.
Bibliography:ObjectType-Article-2
SourceType-Scholarly Journals-1
ObjectType-Feature-1
content type line 23
ISSN:0959-6119
1757-1049
DOI:10.1108/09596119910250355