From cultural intelligence to workgroup inclusion through synchrony preference and perceived workgroup similarity

Inclusion is an important consideration for international firms to fully realize their strategic human resources, yet there is limited research on how international business competencies relate to perceived inclusion. This study proposes and tests a social identity-based framework about how cultural...

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Bibliographic Details
Published inJournal of world business : JWB Vol. 59; no. 1; p. 101490
Main Authors Randel, Amy E., Alexandra, Valerie
Format Journal Article
LanguageEnglish
Published Elsevier Inc 01.01.2024
Subjects
Cultural intelligence
Diversity
Inclusion
Perceived workgroup similarity
Synchrony preference
Perceived workgroup similarity
Cultural intelligence
Inclusion
Diversity
Synchrony preference
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Summary:Inclusion is an important consideration for international firms to fully realize their strategic human resources, yet there is limited research on how international business competencies relate to perceived inclusion. This study proposes and tests a social identity-based framework about how cultural intelligence relates to perceived inclusion through the mediating effects of synchrony preference and perceived workgroup similarity (in work styles and cultures/ethnicities). Support was found for this model based on data from a three-wave time-lagged study of working professionals. These findings offer theoretical contributions to several literatures and provide international organizations with practical knowledge about perceived inclusion in diverse workgroups.
ISSN:1090-9516
DOI:10.1016/j.jwb.2023.101490