A novel dynamic credit risk evaluation method using data envelopment analysis with common weights and combination of multi-attribute decision-making methods

•A new hybrid approach is proposed for dynamic customer credit evaluation.•Multi-period DEA common set of weights is used to determine the criteria weights.•The dynamic problem is transformed to an interval matrix by Chebyshev inequality.•The interval credit scoring problem is solved using interval...

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Published inComputers & operations research Vol. 129; p. 105223
Main Authors Heidary Dahooie, Jalil, Razavi Hajiagha, Seyed Hossein, Farazmehr, Shima, Zavadskas, Edmundas Kazimieras, Antucheviciene, Jurgita
Format Journal Article
LanguageEnglish
Published New York Elsevier Ltd 01.05.2021
Pergamon Press Inc
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Summary:•A new hybrid approach is proposed for dynamic customer credit evaluation.•Multi-period DEA common set of weights is used to determine the criteria weights.•The dynamic problem is transformed to an interval matrix by Chebyshev inequality.•The interval credit scoring problem is solved using interval decision-making methods.•The results are aggregated using Correlation coefficient and standard deviation method. Credit risk evaluation is always the most important factor in determining Customers' credit status in financial institutions. Multi-Attribute Decision-Making (MADM) methods have been widely used in this field. But most of the studies neglect the undeniable impact of time and changes of the credit assessment criteria, their importance and evaluation data over time. On the other hand, developed Dynamic MADM (DMADM) methods often used subjective weighting methods and then applied some aggregation operators to rank alternatives. This paper proposes a new combination of Data Envelopment Analysis (DEA) as a powerful objective weighting method with DMADM as a novel dynamic decision-making method for credit performance evaluation. For this aim, the credit performance criteria were extracted using literature review and experts’ views. Criteria weights were calculated with dynamic DEA common set of weights approach. Then, the applicants are prioritized using five Grey MADM methods (including SAW-G, VIKOR-G, TOPSIS-G, ARAS-G and COPRAS-G). Finally, a new method called Correlation Coefficient and Standard Deviation (CCSD) was used to determine the final aggregated rank. This novel method is applied in order to credit ratings of the clients in the Beekeeping Industry Development Funding Institute IRAN The results indicate that the proposed MADM method, while eliminating the limitations of previous methods, has been able to maintain robustness. Also, the results are highly correlated with the results of previous methods.
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ISSN:0305-0548
1873-765X
0305-0548
DOI:10.1016/j.cor.2021.105223