The influences of psychosocial work environment on the turnovers of civil service cadre officers in rural Bangladesh: an empirical study

• Published in: The International journal of public sector management Vol. 37; no. 1; pp. 37 - 58
• Main Authors: Huynh, Thanh, Sheikh, Md Mahabur Rahman
• Format: Journal Article
• Language: English
• Published: Bradford Emerald Publishing Limited 02.01.2024; Emerald Group Publishing Limited
• Subjects: Bullying; Civil service; Corporate culture; Developing countries; Employee retention; Employee turnover; Employers; Flexibility; Health status; Human resource management; Ideology; Intimidation; Job characteristics; Job satisfaction; LDCs; Mental health; Psychosocial factors; Public sector; Rural areas; Rural communities; Social exchange theory; Social interaction; Work environment; Bangladesh; Rural; Bangladesh; Cadre officers; Psychosocial work environment; Public sector; Turnover
• ISSN: 0951-3558; 1758-6666
• DOI: 10.1108/IJPSM-03-2023-0067

PurposeThe purpose of this study is to determine the effects of the psychosocial work environment on the turnover of civil service cadre officers in rural areas in Bangladesh.Design/methodology/approachPhysical intimidation, mental health and well-being, organisational impediments, decision latitude, psychological job demands and social interaction were developed as variables to examine in relation to job satisfaction and turnover. This study gathers 406 responses from Bangladesh Civil Service (BCS) cadre officers in rural areas to test the hypotheses.FindingsThe findings indicate that physical intimidation increases employee turnover, whereas psychosocial job demand decreases it. Physical intimidation reduces job satisfaction, whereas decision flexibility and social interaction enhance job satisfaction, hence reducing the turnover of civil service cadre officers in rural Bangladesh.Originality/valueThis research contributes to the creation of context-specific and targeted public sector support, particularly the interventions and policies addressing the work environment in rural areas.