Empirical study of the evaluation of perspectives to knowledge capitalisation in Brazilian software industry

• Published in: IET software Vol. 12; no. 2; pp. 120 - 128
• Main Authors: Leal, Gislaine Camila Lapasini, Huzita, Elisa Hatsue Moriya, Stadzisz, Paulo Cezar
• Format: Journal Article
• Language: English
• Published: The Institution of Engineering and Technology 01.04.2018
• Subjects: Brazilian software industry; knowledge assets; knowledge capitalisation; knowledge evaluation; knowledge exploitation; knowledge management; knowledge reuse; knowledge security; knowledge status; knowledge use activity; knowledge utility; knowledge value; Research Article; software development companies; software development management; software houses; Brazilian software industry; knowledge exploitation; knowledge assets; knowledge evaluation; knowledge value; software development management; knowledge reuse; knowledge management; software development companies; knowledge capitalisation; knowledge status; software houses; knowledge utility; knowledge use activity; knowledge security
• ISSN: 1751-8806; 1751-8814; 1751-8814
• DOI: 10.1049/iet-sen.2016.0172

Knowledge capitalisation directs the activities of use, exploitation and reuse of knowledge for performing new tasks, including technical and management aspects. Specifically, considering software development, knowledge capitalisation demands an analysis that considers four complementary and interdependent perspectives on knowledge: value, security, utility and status. These perspectives focus on different facets according to which knowledge can be analysed, in addition to provide a foundation for a better awareness on knowledge and the necessary treatment. This study presents an empirical study with the purpose of evaluating the relevance of these perspectives by using a survey questionnaire distributed to software development companies in the Brazilian market. Three hundred thirty nine individuals from different 339 companies were subjects of such a study. The results indicate that the perspectives are relevant for evaluating knowledge and reinforcing the relevance of exploring knowledge capitalisation in software development; therefore, there is a clear understanding of how the knowledge assets involved can be analysed or assessed.