Managing Portfolio Lives: Flexibility and Privilege Amongst Upscale Restaurant Workers in Los Angeles

• Published in: Qualitative sociology Vol. 42; no. 3; pp. 321 - 336
• Main Author: Wilson, Eli R.
• Format: Journal Article
• Language: English
• Published: New York Springer US 01.09.2019; Springer Nature B.V
• Subjects: Careers; Cross Cultural Psychology; Employment; Ethnographic research; Ethnography; Flexibility; Inequality; Insecure; Labor; Labor market; Leisure; Leverage; Lifestyles; Personality and Social Psychology; Race; Resources; Restaurants; Social privilege; Social Sciences; Social support; Sociology; Workers; Workplaces; Los Angeles California; United States > US; Ethnography; Young workers; Service work; Work careers; Labor markets; Restaurants; Inequality
• ISSN: 0162-0436; 1573-7837
• DOI: 10.1007/s11133-019-09420-4

The unstable, even precarious labor conditions of many frontline service jobs in the United States should render them undesirable to upwardly mobile young workers. Yet for many, these types of jobs complement, rather than infringe upon, their broader lifestyles. Drawing on six years of ethnographic research in upscale Los Angeles restaurants, I show how front-of-the-house service workers navigate portfolio lives —sustained though shifting arrangements of labor and leisure that blur the boundaries between the two. I describe how these workers, who are mostly young, white, and college educated, leverage both personal resources and workplace structures to weave their restaurant jobs into their larger webs of activities. I close by discussing how the concept of portfolio lives extends theories of boundaryless work careers to the urban service economy, though these dynamic assemblages remain subject to class and race inequalities.