Mental health case management in Canada: job description analyses

The purpose of this study was to examine case managers' (CM) job position descriptions through content analysis. There were 29 case manager job position descriptions examined. The job descriptions could be grouped into four categories: (1) what the individuals should bring to the position, (2)...

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Bibliographic Details
Published inIssues in mental health nursing Vol. 23; no. 5; p. 477
Main Authors Forchuk, Cheryl, Ouwerkerk, Alice, Yamashita, Mineko, Martin, Mary-Lou
Format Journal Article
LanguageEnglish
Published England 2002
Subjects
Canada
Case Management - organization & administration
Humans
Job Description
Mental Health Services - organization & administration
Canada
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Summary:The purpose of this study was to examine case managers' (CM) job position descriptions through content analysis. There were 29 case manager job position descriptions examined. The job descriptions could be grouped into four categories: (1) what the individuals should bring to the position, (2) what they did as CM, (3) to whom they were accountable, and (4) what was valued. Themes included focus on client as individual, focus on the external/system, or outer-directed work, and the articulation point between the individual and broader system. The CM works directly and indirectly in the system and community through education, organizing, planning, and networking, as well as through provision of direct care to the individual client. The expectations of the positions are extensive.
ISSN:0161-2840
DOI:10.1080/01612840290052659