Adoption of Chatbots for Learning among University Students: Role of Perceived Convenience and Enhanced Performance

With the advent of internet and exponentially growing smartphone market, chatbots are becoming popular and are being widely used for interactions in varied fields. This study investigated the usage of chatbots for educational/learning purpose by university students. Wide research has been done explo...

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Bibliographic Details
Published inInternational journal of emerging technologies in learning Vol. 16; no. 18; p. 200
Main Authors Malik, Reena, Shrama, Ambuj, Trivedi, Sonal, Mishra, Rikkee
Format Journal Article
LanguageEnglish
Published Vienna International Association of Online Engineering (IAOE) 01.01.2021
Subjects
Algorithms
Artificial Intelligence
Behavioral Science Research
Behavioral Sciences
College Students
Educational Objectives
Educational Technology
Electronic Learning
Influence of Technology
Intention
Path Analysis
Questionnaires
School Demography
Student Attitudes
Technology adoption
University students
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Summary:With the advent of internet and exponentially growing smartphone market, chatbots are becoming popular and are being widely used for interactions in varied fields. This study investigated the usage of chatbots for educational/learning purpose by university students. Wide research has been done exploring usage of chatbots in service industry; still there is vacuum regarding usage of chatbots in education for effective learning. Using path analysis, the study demonstrates validation of two newly added constructs as an extension in Technology Adoption Model and tries to understand the antecedents for intension to adopt chatbots. This study is of utmost importance to researchers, policy makers, system designers for e- learning platforms, teachers, and students in order to make learning effective.
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ISSN:1863-0383
1863-0383
DOI:10.3991/ijet.v16i18.24315