Boundary-crossing ICT use – A scoping review of the current literature and a road map for future research

Research on the use of digital devices to conduct tasks across work and non-work domains (i.e., boundary-crossing ICT use) grows rapidly. To gain an overview of this expanding field, we conducted a systematic search in 14 databases (e.g., WoS, PsycINFO) for studies examining the outcomes of performi...

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Bibliographic Details
Published inComputers in human behavior reports Vol. 15; p. 100444
Main Authors Nilsen, Wendy, Nordberg, Tanja, Drange, Ida, Junker, Nina Mareen, Aksnes, Siri Yde, Cooklin, Amanda, Cho, Eunae, Habib, Laurence Marie Anna, Hokke, Stacey, Olson-Buchanan, Julie B., Bernstrøm, Vilde Hoff
Format Journal Article
LanguageEnglish
Published Elsevier Ltd 01.08.2024
Elsevier
Subjects
Boundary management
Boundary-crossing
Flexibility
Information communication technology (ICT)
Scoping review
Work-family interface
Boundary management
Scoping review
Work-family interface
Boundary-crossing
Flexibility
Information communication technology (ICT)
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Summary:Research on the use of digital devices to conduct tasks across work and non-work domains (i.e., boundary-crossing ICT use) grows rapidly. To gain an overview of this expanding field, we conducted a systematic search in 14 databases (e.g., WoS, PsycINFO) for studies examining the outcomes of performing 1) work-related tasks during non-work time and 2) non-work tasks during work time. After screening 17,388 abstracts, 398 were read in full text, and 159 publications were included. Most studies used cross-sectional interviews or self-report survey data of employees in high-income countries. The work-family interface, individual work and health outcomes were commonly studied, while family and organizational outcomes received little attention. Moreover, research with a multilevel perspective and studies examining objective outcomes (e.g., divorce, sick leave) were scarce and the performance of non-work tasks during work time was often ignored. Despite the burgeoning literature, there is an urgent need to arrive at a common conceptualization and operationalization of boundary-crossing ICT use to be able to compare findings across studies and disciplines. We suggest a new definition and future agenda to contribute to a deeper understanding of the field.
ISSN:2451-9588
2451-9588
DOI:10.1016/j.chbr.2024.100444